ル メディナ エッサウィラ タラッサ シー & スパ MGallery (Le Médina Essaouira Thalassa Sea & Spa - MGallery Collection)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Hotel is being renovated. It’s a mess. The fitness room had a window busted out. The spa is outdated and falling apart. Our room had dirty pillows and was infested with mosquitoes. My wife and I were visiting during our Anniversary and nothing was done to make the occasion special like so many other hotels we’ve stayed at would do during any special occasions. No welcome drink, cake in the room, sign, or even complimentary breakfast. God forbid they offered a complimentary room upgrade with the hotel only half full. Staff was blunt and rude during every encounter. I believe every staff member should be retrained in how to give guests a great experience when they visit. Sad to have our first time to Morocco start this way. We will definitely never stay here again…even after renovations are completed and even if an entire new staff were brought in. First impressions are lasting ones.

Perfect cleaning perfect people.

It’s under construction so messy is a proper description. Only one elevator is in operation.

First day they were preparing to move lobby , so we walked ages to get to our room as the lift was not functional. Also slippers had to be requested but no biggie However thereafter the new lobby is beautiful. Pool is amazing. Rooms are lovely. Closest shop is by the bus stop , short walk. Closest supermarket is abit of a walk.

Very nice hotel, pool and area around the pool is very nice. Breakfast was very nice. My only issue that I thought what we paid was a little overpriced.

Clean room with extremely helpful staff. Customer service excellent

Friendly staff Comfortable beds

Staff

The breakfast was great. The service was fine. We are returning guests and will return again. Excellent location. The property is in transition, but it wasn't really a problem. The plumbing is a little strange, but not awful. The bed was comfortable. We enjoyed the view from our window of the sea.

Got one of the ocean view room and the view is gorgeous. Great location, short walk to the medina for shopping and photos. The room was spacious and clean. Although not an brand new condition, the upkeep is good. If we come back, we'd stay here again.