ザ ベン ウェスト パーム、オートグラフ コレクション (The Ben, Autograph Collection)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very nice place, roof top pool and bar was very nice. Clean room and bathroom. Only complaint was the light in the bathroom wasn’t bright enough, but maybe I did y understand how to use the fancy mirror. Staff was very pleasant.

From the time I parked for the valet until I checked out, every employee of the Ben was not only extremely accommodating, friendly first class consistently gave me full undivided attention to ensure that I felt comfortable. I was being heard, and I was having a comfortable, relaxing positive stay

Dog friendly hotel. Urine smell throughout.

Great atmosphere and surroundings.

Staff was incredibly friendly, check in was seamless, they even follow up with you to ensure everything is to your liking. The rooms were very clean and well maintained. This is one of the best hotels in the downtown WPB area. Will stay again in the future.

Worth every penny. Clean, friendly staff, very comfortable.

Most awful check-in experience I have ever had. We were downgraded as opposed to getting an upgrade which we were told was available. We were created from a king-size bed that we ordered to a queen size bed. These were not even queen size beds, in fact.... then we will send her a room that faced a wall 3 feet away from the window. When I complained, we were placed into a handicap room, which did not even have a walk-in shower. Handled extrnely poorly by staff.

Toilet paper holder fell off the wall. Shower took 5 minutes to get warm water and hardly any water pressure. Loud banging noise every morning anywhere between 6:40-8:30am. Rude servers in both restaurants. But, there were nice other made up for those who weren’t so nice.

Super comfortable bed and bedding.

For the price this hotel wasn’t great.