ハンサ JB ホテル (Hansa JB Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The building a bit old need to hv small renovation, The Wi-Fi network slow. Overall still okay,

Beg bugs. Dim lights. No free coffee/tea in room. Not really working distance. No decent food nearby. Staffs dont really speak english. I paid for 4 nights but i left after 1 night. Noisy aircon. Very bad bathtub. no where near any markets or mall. i cannot even get a refund.

This hotel would get a higher review if not for the last night. We were asked to change to another room in the middle of the night (I was already on the bed ready to sleep) because they switched off the power and aircond to most of the floor beside 2nd and 3rd floor to safe electricity (most people have checked out). This is absurd as I have a lot of stuff I need to carry and it was so last minute.Does not even say sorry or give any compensation. The room we were asked to go to was smaller as well. Not recommended.

The check in was a nightmare, I was checking in staff were very rude always kept saying there was no reservation even though we paid it on advance. I was waiting for a horrible 45 mins for them to sort it out their own problem and finally found the booking without any apologies. The room was horrendously smell and the dirty spots were everywhere especially in the bathroom. PLEASE STAY AWAY FROM THIS HOTEL.

The price is very fair to condition of the property. The view of city is beautiful.

Nothing was to like about this property, misleading the customer by saying it's a 4**** hotel I would give it 1* at best the smell is terrible.

The room is spacious and clean. Unfortunately, all the dinning places in the hotel is closed. Transport is also a problem and the surrounding areas don't have market or shopping areas.

Friendly and helpful staff, clean and well maintained rooms and good comfy beds and bedroom. But no amenities open, no breakfast or coffee shop

The efficiency of front office staff could be better, suspect they were new and under trained, took a long time to find my booking via online..otherwise satisfied with my stay there.

This place just cannot be a 4-star hotel. The whole building and rooms are old, the parking lot is always full and crammed with unused junk, the staff is not friendly, and they have the worst breakfast I have ever seen. My wife and I got really disappointed with Expedia’s rate for this place.