ホテル モンティチェロ (Hotel Monticello)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The staff are very courteous and friendly, the room is very clean!

Old building

I filtered the selection to rooms with bath tubs. I even put it in the remarks section before check in. I only found out that there's no bath tub upon entering the room. The room also reeked of bleach. Bath shampoo at gel containers won't dispense properly. Shower will only work if full pressure.

Awesome!

The place is quiet but breakfast buffet is terrible. Towels need to be replace. They’re already old and off white. Check in check out takes too long!

Was advised on expedia that a room could occupy up to 3 persons. On check in, was made aware that there would be an additional fee for 3rd person. This should have been made more clear during booking.

When we had problems with our room such as broken safe, metal towel holder in bathroom fell, requests for more towels, the staff responded quickly. Although the hotel lobby smelled pleasant like a spa, the corridor outside our room and inside our room smelled like sewage.The brunch options were okay, had many options, but if you did not get there early you risk not having anything to eat because they do not refill anything.One of the main reasons my family chose to stay at this hotel to attend a wedding is because they were the only Hotel who would for a fee, arrange transportation from the airport.

Poor wifi connection but everything else is great.

The location is good and the room, bathroom, and hotel are quite spacious. Although clean, the facilities are not quite of a higher quality and the towels were threadbare and have seen better days. The cable box looked crudely installed to the tv monitor and I had initial trouble getting a connection as was the wifi. However, service was prompt and the problems (cable connection and wifi) were fixed.

It was a wonderful stay.