ウィンザー マラペンディ (Windsor Marapendi)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Staff was awesome about trying to help me fix the A/C just very busy it took 3 requests. Also I booked thru Expedia which was misleading. It said hotel had umbrellas and chairs and towels available for the beach. It’s why I booked there but it only had towels. The hotel across the street the Regency had chairs and umbrellas. The buffet breakfast was very mid. No fresh orange juice and coffee was not great. Also I got there 30 minutes before closing and many things were messy and/ or empty when breakfast was supposed to last until 10. I recommend getting there really early as it’s packed and food gets picked over quick, nice bread selection was available. The lobby is spacious and comfortable to sit and wait for your group activities. One negative is The twin beds in our room were hard as a rock. I can say that extra firm is not always better. Shower was great for water pressure and after maintenance fixed our A/C our room was super chill. I’d come back again.

Very friendly hotel, right on the beach, great for visiting with family

The front staff was very friendly and helpful! They do their best to speak English when I cannot speak fluent Portuguese and Spanish. The restaurant and bar staff were also very friendly. The cleaning staff are nice. The beach view from my room was very pretty. It would have been nice to have a balcony and/or be able to open the windows to allow the ocean breeze in.

Excellent location, nice place, great breakfast

Good location in Tijuca. The room was clean and well maintained. Staff was helpful and kind.

This was a nice hotel - excellent location just across from the beach. Staff was very helpful and check in and check out was efficient. I had only one issue (probably due to Expedia booking) - that when I added a day (since there wasn't an early check in) option my booking was changed to not include the breakfast buffet. So I can't comment on the breakfast and I was surprised not to have it! All in all a good place to stay!

Great hotel. A bit away from central Rio but Uber/taxi connections are very good. We particularly enjoyed the roof top pool and adjacent bar.

El hotel ya se ve que tiene unos años pero las habitaciones han sido relativamente renovadas, pocas cosas en la habitación no lo han sido, como los sanitarios. Hay muchísima gente entrando y saliendo, pero son bastante ágiles, el desayuno es bueno, pero siempre con gran movimiento Las habitaciones con vista al mar tienen una vista excelente. El gimnasio es bastante pequeño y basico, igualmente la piscina es pequeña pero con una vista espectacular

Great experience! English-speaking staff made it so easy. Location is in a very safe area. Breakfast buffet was incredible and we were so glad they had protein (eggs, bacon, and yogurts)--which was not available in other Brazilian hotels we stayed at, as carbs/cake are often served for breakfast. Nearby is an açai bowl place (bonus).

From check-in to check-out every day, I had issues: one of my rooms wasn't set up with 2 single beds as requested. It took them 1 hr and 15 minutes to fix it. I had breakfast included, and they couldn't find the confirmation. Expedia apologized and offered a discount for the next time. The keys stop working the moment you step out of the hotel. The toilet seat and the towel holder were broken. Only fixes on my last day. The cleaning crew forgot to clean our rooms