プルマン クチン (Pullman Kuching)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The professionalism of the staff aligned with the quality of the property and delicious room service menu choices; top-notch! There was some construction going on that we only barely heard once for about 10 minutes. Bonus: my family of three where two of us have wheelchair needs, we found the food court, spa services and convenience store on the property to be very comfortable and convenient. We plan to visit frequently just to order take out from their devine chef and his signature cheese and fries!

Nice environment, excellent breakfast buffet clean room, and excellent staffs service . Friendly and helpful. Will definitely come back again.

Yes, but they charged MR$200 deposit at check in. Still waiting for a refund after check out.

Clean room

Property under renovation. Limited access to facilities like swimming pool

ホテルでレシートを発行してもらえなかったので、星4つです。

Convenient Location.

Renovations were underway so the hotel was doing their best to stay functional. The staff were fantastic but the smell of building dust every morning as you left your room got a bit too much after a few days, even though we were on the 19th floor. I would return but only once the hotel was back to normal as the renovations made the hotel more like a prison where they confine you to your room rather than a social hotel.

The hotel is in a good location. It has multiple shops and eternity in the same building. However its in a middle of renovation. The pool and gym was not open. It did not mention on the advertisement.

The hotel was undergoing extensive renovations when I stayed. The reception was tricky to locate first time as you have to go via a shopping centre, but there are staff that get you to the right place at every point. The pool, restaurant and gym were closed, but they have alternative sites which are not particularly convenient. I was surprised that there was no choice of wines on the menu, it was just red or white and the white was not good, especially as it was served warm! This is not uncommon in Malaysia, but I expected more from the Pullman. My main issue was communication. I had tried to contact the hotel via the app, then via the website email address, on several occasions with no response. I commented on this and was given an upgrade, but this did not resolve the problem. I even tried going via accor hotels, so I would not stay again as it was impossible to contact the hotel by email prior to my stay. This is not a problem I have ever had before. On the positive side, the breakfast was amazing.