ホテル ブティック ナツィオナーレ (Hotel Boutique Nazionale)

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Small room but very comfortable

I had issues with mold in the bathroom. It was visible in the walls. They would clean it daily but it would pop up immediately after since there is no ventilation (it was already there the day I arrived). This requires mold remediation. I’ve seen several complains about the same issue and from the pictures I can tell it’s room 17. I also saw unpleasant responses from the person managing their reviews account always blaming the guest so this is concerning. Otherwise, the front desk ladies are very nice, the price for a 3 star hotel in the very centrally location was fair. I was not expecting Ritz Carlton accommodations for this rate but that stinky and unhealthy mold is a problems that requires actual attention. I hope they fix it because everything else is worth the stay.

Absolutely terrible experience – avoid at all costs I strongly advise against staying at Hotel Boutique Nazionale. From the moment we entered the room it was clear that the hotel does not resemble its online photos in any way. The pictures are misleading and the reality is shocking. • The shower head was broken and barely usable • The entry door would not lock, which is completely unacceptable from a safety standpoint • The room and bathroom smelled bad and there was visible mold, clearly showing lack of maintenance and hygiene • The sink was loose and ready to fall off the wall • Despite the outside temperature being around 3°C, the heating was not working at all When we raised the heating issue, their so-called solution was to offer extra blankets. That was it. No room change, no repair, no real concern. This place is poorly maintained, uncomfortable and honestly unsafe. It feels nothing like a “boutique hotel” and certainly not worth the money they charge. Save your money and stay somewhere else.

The staff was courteous. I had brought an adapter for the plugs but it worked for all of 1 minutes while I was drying my hair. The blow dryer they had in the room didn’t work. I thought I had booked a room with 2 beds and there was only one. Just not what I expected.

I like most the location, walkable, convenient and easy access of shopping. The room is clean and Guilla the receptionist is very helpful.

Staff was helpful and nice. Our room faced the main road but noise level was acceptable. Shower a little hard to use as they only have half of the stall covered so you are afraid to get the whole bathroom wet.

A great spot in the middle of most of the sights in Rome. Very walkable to the main core but far enough away to enjoy some quiet and not be in the mix of a crazy crowd. Staff are very friendly and helpful. They even contact you on WhatsApp with recommendations of places to eat. I would most definitely stay here again.

Very clean hotel, easy late night self check in instructions. Staff super friendly! I like how far you can pull two beds apart. Slightly larger beds than usual for double bed rooms. Close location to Termini. We enjoyed our stay and there is also a fridge!

Wall need painting. Bathroom needs hook. Staff is never there.

Clean, centrally located and extremely helpful staff