旅亭 花ゆら (Ryotei Hanayura Ryokan)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Love the hotel, beautiful and very friendly staff.

spotless room, nice private hot spring bath, courteous staff.

Great Ryokan, good food and friendly staff. The private onsen was amazing and the national park is in walking distance. Would definitely go back here

The food and Onsen are the best, I am very happy with that. However, the room is not clean, you can see dirts on the wall or on the ground. The staff were able accommodate a new room for us (much better, still not the best). I assume the room has been cleaned and those are wear and tears. But for a hotel in this price range it shouldn’t be like this. Please consider renovate the room to keep the customer.

Very nice hotel. A little dated but nice. We stayed in a Japanese style room with futons which was nice but very few electrical outlets. Not a big deal. The private onsen we had was very tiny so we opted for the public one which was great! So unless you’re shy, forego the private onsen in your room. Dinner was a kaiseki ryori (Japanese multi course dinner) which was beautiful, just not my favorite… breakfast was a combination of a Japanese course with buffet. Hotel is very close to the park and shops. I read a recent review online complaining about lack of a/c… there is a/c, works very well it is not obvious but it’s a dial with off, low, med, high. The reviewer should have used google translate ( the off did translate to cut).

It was perfection from beginning to end

Reception staff was unfriendly and not very welcoming during check-in and subsequent enquiries. Restaurant staff on the other hand were very friendly. Food was fantastic. Hotel is dated and some of the room furnishings reflect that. The Onsen experience was reasonable. The hotel was quiet and not swamped with lots of noisy tourists.

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Near bear park and hell valley are plus points. Other than that, the hotel is a bit dated and the kaiseki is not the best.

We had stayed here about 5 years ago. Best thing is the small number of rooms so there are no crowds. Great location close to Jigokudani and shopping/dining street. Somewhat older property but kept in nice condition. Loved the private open-air onsen in our room overlooking a stream. Excellent service.