バルセロ ココナッツ アイランド プーケット (Barceló Coconut Island)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We booked and paid for the 3 bedroom beachfront grand villa with private pool. The villa was lovely and the view was great. Within 20 min of arriving and unpacking, we discovered a cockroach nest (NEST) in the drain of one of the showers. The hotel moved us to an “upgraded” villa that was not actually an upgrade at all (moved us to a 5 bedroom with only 2 rooms with a view from a 3 bedroom with 3 rooms with views…keeping in mind there were only 3 of us, so an extra 2 bedrooms was of no use to us at all and we lost one of the views). Fine, no big deal, we were excited to enjoy our vacation. The next day, we discovered roaches in the villa we removed to. Including one in a bed under the sheets. I understand that this is a tropical environment and that there will be bugs. One or two roaches is understandable. This is clearly a deeper issue. Do not stay at this resort. It’s a shame because the resort otherwise is lovely. They just don’t seem to have pest control handled.

Staff were very welcoming during our late check in and even upgraded our room. We got the private suite but were unable to use it due to the cleanliness of it. We let the staff know and it was cleaned regularly during our stay but with no filtration it was still not clean enough for us so we just used the community pools. Beach tide varied so we didn’t get to enjoy that either because the water just wasn’t pleasant looking. I would stay again if we vacationed here with a few adjustments on my end.

Great place to go if you have family and or kids

Great place

Staff everything was great the only thing that its not all inclusive, you have to pay more and its not the only time i have been to a barcelo prop they just gave us breakfast

Clean room , Staff was nice

Номера уже староваты, в целом все супер

Nice and friendly staff, relaxing

This was a fantastic hotel set on a small island about a 5 minute boat ride off Phuket island. We stayed in a 2 bedroom sea view pool Villa which had anything we needed.the views from the second floor bedroom was incredible and the pool was big and clean. The hotel was stunning and the all inclusive service was perfect for us. My wife is gluten free and there was a dedicated menu that had a great selection. The staff were exceptional especially honey and Lina who were very attentive and friendly.we loved our stay here and will definitely go back when we return to Phuket.

Their meal service was slow. Their food was tasteless.