コンフォート スイーツ アラモ - リバーウォーク (Comfort Suites Alamo - Riverwalk)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The room needed some upgrades. Tv system needs a major update, and the screen size is too small. I don’t even think motel 6 carries that size. Wallpaper was peeling off on several walls and the water in shower doesn’t drain, you literally have to be careful when showering because it gets very slippery with the collection of water and soap.

Walking distance to river walk. Only one elevation works. Great pool and hot tub. Breakfast was on point with plenty variety. Parking fair price of $25. Great air conditioners. Front desk helpful. Employees respectfully and helpful. Rooms stalked and beds made while on our outings.

The very bad service we had to wait more than 5 minutes while the lady was sitting at the reception

I’ve stayed there multiple times, never had any issues, helpful staff, good breakfast, cold a/c

Everything was great!

No me gusto que alado hay un bar y la musica estaba muy alta hasta la 3 de la mañna

My family checked in, brought our things into the room to get settled in. I immediately noticed the room had a very odd odor as did my children and husband. I began by pulling out the sofa bed and was mortified when the barely on sheets lifted to show a very stained and torn mattress. My son then used the bathroom and came out and was concerned about the cleanliness of the restroom. The property on the outside did not feel super safe and traveling with children with the unsafe feeling and lack of cleanliness we decided to book a different hotel and were unable to remain there the night much less for our entire stay.

There were many issues with the room however once I brought it up to the staff, they took immediate action to correct the things I brought to their attention. They are in the process of merging with another hotel and will be updating this current place. It’s not in the best neighborhood however the doors all are closed/locked at night securely. It’s about a 13 minute walk to the Riverwalk but I was under the impression it was only a couple blocks. The kitchen staff were very friendly, Anna was our favorite. After the pool was cleaned, it was nice and enjoyable. The hot tub was also nice after they cleaned it. The hotel staff was very friendly also.

Rooms bathroom was leaking n the room just seemed unclean with a weird smell

Not a bad place to stay but if you want to go to sleep before 2 am stay somewhere else on the weekend. The venue/bar next to the hotel blasted music until after 2am and the hotel staff had nothing to say except "you will hear it until 2am." Luckily we had a sound machine that we could try and drown out as much as we could.