東横 INN 石垣島 (Toyoko Inn Okinawa Ishigaki jima)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Good, clean and practical.

The room was clean and the staff were friendly, so there were no problems with the stay, but parking was on a first-come, first-served basis, so when it was full guests had to use a nearby paid parking lot.

Free breakfast was provided, with available amenities. The room was clean and the staff was friendly, we chose this hotel since it's close to the ferry port where you can book a tour to see the Yaeyama Islands or catch a ferry to the other islands. The only thing is that the bed was rock hard (I don't mind it but it was difficult for my husband). Otherwise, everything was great!

First of all the check in policy is all about making more money from people. 16:00pm is late to check in and if you want to check in earlier it costs ¥1000 per hour. I any normal circumstance I wouldn’t complain but as their was a Typhoon outside I would of expected them to let people in the rooms if ready instead of making them wait in potentially dangerous situations unless they pay more money. Also the last night the typhoon was very strong and my windows was leaking water all over the bed. The staff were friendly and nice so I guess following orders. They did give me another room to sleep in and while I kept my stuff in the old room and they let me check out late they did however try to mention it will cost ¥1000 and hour to check out later. As my bed got leaking wet from the broken window I asked them to cancel the extra fee as a good will gesture. This they did. The rooms and bed are comfortable and clean. Breakfast is free but there is a reason it’s free but better than nothing. They have a vending machine and laundry machines which is ok, but I would of liked to of seen some food vending machines too. In an emergency situation like a typhoon this should be available to people. Luckily I had food with me. It’s a cheap place to stay and comfortable but I think management should be more considerate and give the ability to judge situations themselves.

Staff is very supportive. Its highly recommendable for every one.

Loved the scuba cleaning and drying station. The breakfast was uniquely Japanese which made the stay even better.

Close to Marina. Nice for a walk. Sunset was terrific. Need quite long walk to the town central area.

It was clean and pleasant. Efficiently run. Some staff had some English which was helpful as I have no Japanese. It was further frpm the town than I expected and no public transport. The chief suggestion I would make is that if the hotel expevts to have eEuropean guests there should be more variety in breakfast such as fruit, cereal ,butter and a proper toaster .

the location is ok, around 10 mins walk from bus terminal but there is no convenience store or supermarket nearby

Toyoko Inn Okinawa is clean, services are good especially with a good Japanese traditional free breakfast. But the sound insulation should do better.