アメロン ケルン ホテル リージェント (AMERON Köln Hotel Regent)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Truly excellent ♥️

Service and cleanliness were great but it would be better if there’s a microwave.

great stay

Our stay in the Ameron was very pleasant as always. We had a small problem with the air conditioning which was never quite resolved but we're very fond of this hotel and the area in which it's located

Overall, the hotel was good and I had a pleasant stay. I did not receive any VIP benefits such as a room upgrade or similar perks. As an Expedia Gold Member, I was expecting at least one VIP offer from the hotel, but no benefits were provided at all. The only thing I received was early check-in Additionally, the hotel did not provide slippers in the room. For a hotel of this quality, I consider this a significant downside, as even basic amenities like slippers are expected.

Staff was nice! Location is great. It’s very clean. The only thing is they don’t clean the rooms daily and the shower handle was broken unfortunately. Otherwise it was great. Would stay here again!

Really nice rooms especially for the price. Great location near the tram stop, so getting to the city centre was easy and fast. Lovely staff too

Spot on.

Staffs are friendly. But room is much older than the picture. So surprised they don’t have shampoo and conditioner, you wash everything with just one bottle of hand/body soup. Shower was broken too, can’t turn off the water easily. I also can’t lower the heat even I followed the instructions and I definitely won’t considered this is a 4 stars hotel at all!! Sorry don’t think I’ll return

Great stay at the Ameron Köln. Room was super comfortable, upscale and quiet. The Ameron really feels like a luxury hotel and the staff were all very helpful and friendly. I am not too familiar with Cologne, but while the location of the hotel did not appear to be right in the center of everything, it was only a 10 minute walk to a main street where we already had dinner reservations, and maybe a 10 EUR Uber to other areas. A major train line runs literally right by the hotel and was very easy to catch back for our return home from old town. So perhaps there may be better locations to stay, but regardless, I would definitely choose the Ameron for next time. I loved it!