キンプトン エピック ホテル IHG ホテル (Kimpton EPIC Hotel by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Everything was perfect.

Exemplary service from the moment I walked in!

location

I loved my time here! Gorgeous views, nice room and great employees, extremely dog friendly!

Love the view from our balcony! Rooms were clean and bathroom was spacious. However, lighting could be a bit brighter for us women getting hair and makeup ready. The front desk staff can seriously improve their demeanor. I called them twice and they were dry, monotone, not warm or jolly at all. The day of checkout I walked up to the desk to the 2 girls there talking. I greeted the one who was actually working the desk and asked my question. She didn’t bother to greet me at all or much less smile. Felt as if I was interrupting their conversation with her facial expression. No customer service skills, smh, she is the biggest reason for not giving 5 stars.

The hotel is excellent.

Fastest room service I’ve experienced. Had to stop by the front desk to let them know. Couldn’t hang up the phone fast enough before room service was at the door. Water view room was perfect has well as the staff was very helpful. Pleasant stay. Conveniently located near food and shops.

Room was clean, service was always there when needed. Zuma in the lobby is always a bonus. All around was a good stay

The entire staff is as professional and accommodating as any 5 star all inclusive resort.

The best