ダブルツリー バイ ヒルトン チェルトナム (DoubleTree by Hilton Cheltenham-Cotswolds)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Room great size nice view of garden internal paint to skirting’s all chipped off bathroom ceiling flaky paint dead flies splatted on ceiling main room other than that great Breakfast great

Highlights: ​Service & Staff: Staff members were attentive, friendly, and provided high-quality service. Housekeeping provided exceptional service by preparing special room decorations to acknowledge an anniversary celebration. ​Dining & Location: The hotel features a desirable location and offers a varied breakfast selection. ​Pool: The swimming pool facility met expectations. ​Areas for Improvement: ​Spa Facilities: Overall spa amenities are somewhat limited. While the sauna performed well, its capacity is small. The Jacuzzi was good once it started working. The steam room quality fell short of guest expectations.

The toilet is too high, which is very unfriendly to people under 1.75 metres, and they can't even step on the ground. The sewer is too slow to drain. After taking a shower for a while, the water is almost waterproof.

Our experience was great. a relaxing and enjoyable stay. The room was the highlight: Air conditioned, large bed with feather pillows and duvet. Very comfortable. Bathroom very clean and modern.

The room I booked wasant the room I was given it shown a massive room in the pics when got there had a tiny actic room

It was fine

Very small rooms. Not worth for money charged.

Check in was relatively poor, hotel journey from car park involved a number of stairs etc. AC in room excellent, but position of TV on wall made it difficult to watch and desk was cramped in corner, needs better layout.

On arrival the check-in process was straightforward. My room was ready before 3pm, but I soon discovered that the ac wasn’t working. The reception staff were very helpful, they explained that there had been a power cut earlier in the day, which may have been the reason why it wasn’t working, however, within half an hour of reporting it, the ac was working working again. I was disappointed that there was no fridge in my room, and minimal coffee packets. It was a lot of money to pay for one night without these facilities.

Really enjoyed my stay here. Room was lovely and spacious, immaculately clean, super comfy bed, great shower and lovely toiletries and robes. Food delicious too. Can't fault it...excellent all round