ザ パーク コルカタ (The Park Kolkata)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

When asked for a head bed they have a plank. Finally had to sleep on the floor. . Also the condition of the rooms are bad

The worst experience I had staying at this hotel they didn’t even gave me a bottle of water after been waiting for one hour .will ever never recommend

The front desk reception was poor/unhelpful when I checked in. That said, checkout was a breeze and a pleasant experience, staff was very helpful. Did not like the bathroom - the shower area. And on one of the days, music from the club below was too loud and filtered up to the hotel room and was quite disruptive (this was on Holi I believe)

Doesn't have a five star ambience. Grandeur was missing.

the location and staff behaviour were highlights but room was stinking like old property and the Furniture and amenities surely need some changes .

It was just a horrible and worse experience of our lives ever.. When it comes to staying in a five star hotel. The staff had no clue what they were doing. We checked in , got our keys and when we went up to our room.. we swiped the card , door opens and we see a half naked man in the bed jerking himself off !!! We rushed out of the door .. went downstairs to the reception and they were not even sorry... just handed us another key and said it was just a system error. 2nd : we couldn’t sleep all night because they have night club in the same Bldg and it was too loud. 3rd: the bedsheet , pillows everything looked as if never changed, and stinky. Also, we prepaid for two nights but after thai experience we left the first night and decided not to stay the other night.. and we never got our money refunded. I had no energy to argue with the most unprofessional, untrained staff so we decided to let it go. One word : pathetic!

Check in requires more than 40 minutes, the in room dining service is pathetic although quality of food is good. It’s a pure business hotel would not recommend any one going out for leisure or couples trip. Mini bar charges are arrogant, can’t even enjoy dinner at their restaurant as they are most of the times booked for marriages or parties

House keeping and room service calls took a lot of time to arrive . Breakfast inclusion or not was forever confused . Looked like a dis connected system

Good location, breakfast and food in general. Run of the mill hotel and poor service! Bathroom was leaky and had water accumulation on floor from leaky faucet! Hidden charges for water bottles!

Had a bit of a troublesome start, however things got a lot better including complimentary wine and snacks as apology and free drop to the airport. Room service and check in are bit slow though. Love the location and tasty breakfast buffet.