ベスト ウェスタン プラス オン ザ ベイ イン & マリーナ (Palm Tree Club Miami Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The pictures they use are old. They plastered over holes and dents in the walls and water damage on the ceilings. Can’t imagine what it’s like for rooms with carpet.

The hotel was packed with people that weren’t staying there due to a party that was taking place at the restaurant. The restaurant was not even accessible to any gas stay in there. They went out to the room and found mold black mold on their walls that had wallpaper over it. We discovered it because one of the wallpaper started falling. The sink was backing up and so was the shower in a room with four people. We kept on bringing up our concerns to the front desk but all they said was you need to email any complaints to an email. Will not be going back there literally mold on the walls do not stay here.

great property.

..Mold in the room !! Ants getting in the room !! Pictures online are old … towels in bathroom Were dirty walls in bathroom had stains on the along with mold ..key card for room door kept getting messed up .. had to go to lobby 6 times to re program the key card .. elevator didn’t work !! Have pictures of everything left 2 days early

Can be better , no restaurant, very old amenities

No ice machine was broke, air wasn’t that cool in the room, they never came for room service no microwave on the property… it is what it is

As others mentioned, Don't confuse this with the similarly named club in Miami Beach Proper, but I will say we were pleasantly surprised by how nice the property actually was. The rooms are a little dated and probably saw their prime during the late 90's - Early 00's but they are clean, usable and large if you got one of the bayfront suites. This unit is located in North Bay Village on the north end. It's a short walk across the bridge into Miami Beach. We did and loved it for the afternoon and following day that we spent in Miami Beach before our flight home. It was well worth the money we spent since It was slightly reduced for Hurricane Season. My only complaint would be the key cards. Their doors desperately need a new key card system, the poor front desk people spend more time issuing new key cards than they do anything else it seems. Our door card only worked more than once on one occasion, otherwise we'd have to get a new one almost every time we left the room.

El control del TV sin batería, muchas hormigas

The pool is the best think of this hotel, the room was ok, but they need a big renovation

Everything is bad! But my review doesn't solve anything!