ケンピンスキー ホテル ゴールド コースト シティ (Kempinski Hotel Gold Coast City)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The staff awas very amzing and the hotel is good

The hospitality was top notch. The food choices were good. The variety of cultural artwork was great. I would definitely stay again.

This hotel is overpriced for what you get. Clean room, some of staff friendly, breakfast is good, spa is good. Property needs better maintenance.

Great hotel; good service and helpful staff. Nicely decorated and good location.

Great hotel food at the cafe was excellent and breakfast was very good they had everything you like from fresh coconut water to Lebanese bread Will definitely stay again

Great food and helpful staff.

Yes

A beautiful hotel, with a decent array of restaurants. Another pool is needed as there are a lot of non residents who decide to venture in for the day. Breakfast in the executive lounge is not worth the money as the spread pales in comparison to the offerings in the main restaurant

Clean room, however you can tell the hotel is getting old or is poorly maintained. Our toilet had to be fixed multiple times. We had quite a few bad experiences with restaurant staff. They were either rude or just not helpful. But that was not everyone, they had a few kind ones. We asked for a room change, they didn’t seem like they would oblige until we escalated our experiences to a manager. In the new room, the bedside drawer couldn’t close. All in all, it was not the best experience, especially for the price.

Nice hotel, however you are just paying for the brand and the “chestnut wood” plastered over the hotel. Hotel receptionist Celeste insisted that I upgraded my room to an executive room for a better experience and I regret it. Was not worth it and wish I had done better research. You weren’t even allowed to open the balcony doors (what’s the point of having a balcony then??). Overall, staff are nice. Wish the hotel was located near more shops that are within walking distances like the ones in Osu. Don’t think I will be returning to Kempinski since I did seek better/cheaper options that were more spacious while visiting friends.