レイクショア ホテル (Lakeshore Hotel Hsinchu)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I've stayed at this hotel before, about ten years ago. This time, the experience was excellent. Check-in was easy even with a foreign passport. The rooms were large and very clean. The hotel has been renovated, and there are many children's facilities suitable for children up to junior high school level. The swimming pool is large, and the kids had a lot of fun. The only downside was that there were small cockroaches around the coffee machine in the restaurant. I didn't complain, but it completely ruined our family's appetite. Aside from that, everything was great.

Breakfast had a good variety of fresh vegetables and fruit. All of the options were very nicely and arranged and plentiful. We all loved the spa pool! Very refreshing and relaxing! The scooters for the kids were also a favorite.

Great buffett, relaxing and professional staffs. Great for relaxarion but not so great for business trip (no work area in the room)

Great service and good room condition

no parking space. advised as 5 star resort hotel, but near by lake was just a pool of moody water. Food was just ok. Local crab turned out to be frozen crab. Shrimps were not deveined. Beef were just ok. Disappointing overall. Not a place where I would drive 2 hours to have a weekend night with family.

This hotel doesn’t deserve even one star. For the price I paid and the claim of being a "4-star resort," the experience was extremely disappointing with dirty facilities, poor service, and subpar food. From the moment we arrived, it was clear the hotel is not maintained to acceptable standards. The basement level has an overpowering smell of mold as soon as amenities section doors open. The children's play area is literally falling apart with tape holding things together in many places, large holes in the netting, and it absolutely covered in dust. It felt like a health hazard, not a family-friendly space. The pool area was equally unhygienic. Mold covered the poolside seating, the potted plants, and even the stairs leading to the children’s section. It's unacceptable for a hotel that markets itself as a high-end family resort. In terms of the cleanliness of the building we were staying in, the staircases were filthy. They were covered in dust, hair, and even dead bugs. The windows were so stained with dirt that you could barely see through them, and the ledges were full of dead leaves and black spots. Walking on the carpet on the second floor kicked up clouds of dust. Even the outdoor gardens were neglected: unweeded, full of dead leaves, and scattered with fallen branches. Our room was passable. The mattress seemed fairly new and comfortable, but the air was musty, and the bathroom had visible mold and grime. Worse, the room was not soundproof at all.

Kids playing area is unique and awesome! Very creative idea

This was our second time back, and the entire family had a blast! The only disappointment was breakfast, as Monet’s restaurant was under renovation.

Good service

Dated hotel. All three of our rooms had strong old cigarette smell.