ノボテル バリ ヌサ ドゥア (Novotel Bali Nusa Dua)

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We were impressed with the Novotel. We had a hotel room which was perfect. I booked a pool view with balcony. The room was clean, reasonable size and had a good balcony with a little squirrel visitor. The staff, well they were always attentive and every person kind, thoughtful, helpful and always smiling. The Balinese are just the most wonderful people. Food was okay but well priced, and we loved the happy hour cocktails. Perfect place to relax and take it easy. Might not be as upmarket as other places but still we thought it was great value. Thanks to all staff. The beach transport was every 15 minutes and easy to use. Loved being able to go to the white sandy beach with lounges, a place to eat too. Consider it was good value for money

There was a mosquito problem in room.

Good location

Beautiful grounds, friendly staff. Had the one bedroom suite and loved it, very spacious

Breakfast was the best, so much variety. We were upgraded to one bedroom suite, these rooms are spacious and have everything you need. Staff are very welcoming. Would highly recommend for families if wanting a quiet area to stay. We were a family of 10 with three rooms.

Breakfast is fantastic, rooms are huge and clean

Nusa Dua is very chilled area, some people say boring, we loved how safe and peaceful it was. Novotel is an older style hotel, heavy Balinese furniture, dark colors. Everything is clean, beautiful gardens but it is an old hotel. I loved the huge pool, surrounded by the apartments/hotel rooms. It is a big hotel however you can let your kids wonder as you know they are safe. The food is nice, massage is perfect. The flora and fauna are just beautiful. The people are always smiling; nothing is too much. No USB charger points and just their local power outlets, but you can get adapters for free from the reception. The money exchange within the hotel was the best we saw. At the back gate (yes, there is two entrances) there are some minimarts and cheap massage places. No restaurants though. The beach club for us was a bit boring, nothing is really there, but an easy 5 minutes' walk or shuttle bus

Staff and other team are excellent and extremely helpful for everything but only thing didn’t work with our expectations is the room size they show on booking page is incorrect as we have chosen delux for 2 adults and 2 kids but it only had 2 single beds. The beds are definitely not good enough to accommodate 2+2 in one room.

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From night 1 we had issues with the air con in our room. The staff came to fix it and they made a temporary fix with the air con having iced up and needed re-gassing. By the 4th night the air con had the same fault. The staff again came to fix it at 7pm but said it would need an hour to defrost. By 10pm no one had returned and the air con still wasn’t working correctly