ルクス ロフツ ホテル & レジデンシーズ (Luks Lofts Hotel & Residences)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Pool was almost as advertised just wasn’t as hot as we expected. Basically room temp. Our internet was horrible. Kept kicking us off and couldn’t watch live tv because it would stop a lot. Place was beautiful and the staff was excellent. But for the price I was expecting a bit more of no hassle room issues. They do have free chauffeur service in local area and the staff was super helpful.

The Luks Lofts seems like a great idea. 2 bedrooms, jet pool, modern technology. Unfortunately it just doesn't work. The jet pool is freezing cold. The complex technology is difficult to use and prone to failure. Worst of all, we didn't have reliable hot water for 2 days, despite staff attempting to fix it three times. Not being able to have a hot shower is unacceptable given the price I paid. The staff acted like this was a common occurrence, so i would steer clear of this place. Definitely not worth the money.

The only bad thing i could say about my experience would be, just a few of the jets in the pool didnt work. So no not a big complaint at all. Everything else was amazing staff,food, service

Nice hotel. The honeymoon suite is really cool. Staff is very friendly and prompt on all requests. There are only two things I have small concerns with. The first is the automated lighting system had a glitch where I couldn't turn off the lights and it took them several trips to my room to fix this. I wasn't able to go to sleep until this was fixed. I should add that they brought me cookies and milk as a sorry. The other thing I was not satisfied with is being charged for extra instant coffee when I exceeded my two daily complimentary coffee's. I just feel that given what I'm paying those things should be included and unlimited. In general, my stay here was very good.

This hotel as a matter of fact is one of the local buildings that has renovated exteriors and interiors with about 12 suites and honeymoon suite the one we got. Unfortunately the breakfast is below average and the free minibar is only 4 bottles of low quality orange juice The water and soft drinks are chargeable This hotel has been trying to be digitized but really annoying system The internet is below average as well The elevator is old and slow I don’t know about other hotels in the area since there is no international hotels series available This may be the best in the area Everyone should search carefully