星のや軽井沢 (HOSHINOYA Karuizawa)

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Tonbonoyu ls so good

We have stayed at à few Hoshinoya hotels in Japan & Taiwan but this is the worst one so far. The room is dark, outdated and to get from bed to bath with many steps makes it difficult at night when the lights are so dim. Only tap water is complimented in the room . The meditation onsen is so dark inside all you see is dark wall no day light the vibe makes me feel scary not relaxing. No compliments of milk or ice cream after bath only juices cans sharing outside of the bath house for both genders. We don’t feel welcome from some of the staffs here like others Hoshinoya hotels we have stayed. No greeting, no smiling . It’s not worth the money we have spent to staying here . We stayed 2 nights @ river front room.

A lovely restful place. The onsens were excellent. The food in the village is very good. The gardens are beautiful.

Everything was good !!

The most beautiful hotel that we have ever stayed !!!!! We experienced a great moment there. Thank you very much !! I appreciate it. I will definitely come back again.

It is

Everything was perfect. Nothing more you could ask for.

Lovely people, gorgeous property. Book restaurant on premises in advance.

The lounge is amazingly comfortable

This was one of the more memorable experiences and stays I've ever had - the loveliest even. Everything from the decor to the hospitality of the entire staff to the food to the meditation bath was a testament to intentionality. The attention to detail and storytelling of the omakase dinner at the restaurant was my absolute favorite part of our entire stay. Can't wait to return, hopefully for many years to come!