エクステンデット ステイ アメリカ スイーツ メンフィス ジャーマンタウン ウエスト (Extended Stay America Suites Memphis Germantown West)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The skirt of the bed was dirty, with white stains over a brown fabric. room 207. The furniture in the room looked old, chipped and scratched. The stove burners were all rusted. The tub drain was broken. The towels are cheap. The blanket was so thin that I couldn't get warm even turning the AC to a warmer setting. The doors to the rooms looked scratched and some dirty. Won't be coming back.

Nothing

There was blood on the sheets and the hotel smelled like cigarettes and marijuana. Also the floors had not been swept and hair was in the shower.

The person in the room above us sounded like they were coming thru the ceiling around 4:45 to 5 am every morning. You could smell pot out in the hallway sometimes and just outside the side door. The staff was nice but no dishes, or cookware or coffee pot in the rooms and if you wanted some you had to pay for them. $30 for a coffee pot. We just went to Kroger and bought paper plates, etc. they did provide coffee downstairs ea morning but the breakfast is only nutra grain bars. Or a small pkg of choc or powered donuts and sometimes a banana . The area of tow. Is not bad. Ac worked great. Elevator was out one night but fixed the next morning.

The staff is always nice and accommodating.

My stay was really bad. I thought it would have been cleaner place to stay but it wasn't. I don't think I will stay there again.

Yes it was okey

Staff amazing but terrible living conditions

We could feel every spring in the bed and there were cracks in the shower. The people at the front desk were very friendly, but the light fixture was distracting hanging behind them.

The room was actually OK but what I am not happy with is how they treated me and my service dog. They definitely violated ADA federal laws by denying me the ability to use the elevator with my service dog, what kind of rule is that?!? Their "breakfast" is an absolute joke and don't even bother with the coffee it literally taste like mud water.