坐山 みなかみ (Zazan Minakami)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Wonderful

nothing and nothing as advertised on expedia! very old construction and the breakfast lacks everything! very disorganized! I'm disappointed! hot spring time is not enough to enjoy anything! I don't recommend this place to anyone

Very friendly staff especially Mazukawa san. Cheers to have such a great service oriented staff. I have traveled many times to Japan and he is the BEST front desk staff i hv ever met. He really goes out of the way to help n explain things. Kudos!

The onsen was superb

The hotel is incredibly rundown and grimy feeling. The staff tried to make us comfortable but it was not at all what we were expecting. Disappointing for the cost. We made the best and did enjoy their breakfast that was included.

Lovely hotel. We enjoyed the onsen and hotel very much.

The ryokan has a very quiet and relaxing ambience and provides utmost comfort to the guests. It was my first onsen experience and turned out to be amazing amidst bountiful snowfall. It was easy to tune out of hectic modern lifestyle and yet enjoy nature's wonders with all the modern comforts at Minakamikan.

An excellent stay! The room was large and comfortable with a gorgeous view of the river. The Onsen were excellent with many choices available during the day. Highly recommended!

We stayed in a Japanese style room with a private open-air onsen which was fantastic. The room was a very nice Japanese style room with tatami mats, a lovely view of the mountains in the distance, and the Tone river running right by the hotel. The kaiseki dinner was incredible, we've never had anything like that meal. Our beds were made while we were eating, the futons were so comfortable and the duvets were the fluffiest I think I've ever felt. We can't vouch for the public baths in the building since we just used our private one. Overall, it was an amazing experience, one we would love to replicate at some point in the future if possible. Highly recommend if you're looking for a traditional ryokan experience.

The local area was a bit of a dead spot with not a lot going on and limited restaurants. We didn't eat in the hotel as the food choice was limited and quite expensive and by the condition of the rest of the hotel we judged it might not be that god. Can't fault the service though. As always with the Japanese they were lovely.