ザ ピアレス イン - コルカタ (Peerless Hotel Kolkata)

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Very bad experience I had during my stay. Though they are claiming 3 to 4 star equivalent but in practical they dont have such facilities. Complementary breakfast was worst than I ever experienced and thier stuff are very rude and dont know how to behave with the guest.

Everything was good as expected of 4 star hotel. Property was spacious and clean. Food was OK. All the staff were polite and helpful apart from some staff at the restaurant who were in their own world rather than looking after the guests. I needed to draw attention of the staff many times for my needs as they appeared to have forgotten that I am there.

The staff doesn’t respond to phone calls from the room, one has to come down from the room to the reception desk to talk to them. Same with in room dining .. . Front desk are always confused and unorganized.

Yes....they were good & helping.

The hotel was wonderful. I was a solo traveler and felt very safe here. The concierge Amit seemed to be looking out for me. He was very helpful in everyway. I was able to walk to India Museum from this hotel as well as Saint John's Church for the Black hole of Kolkata memorial. The breakfast in the morning was very nice, although the staff did seem to have a hard time keeping everything fully stocked. I would definitely stay again.

Breakfast could be better..

Thankyou to the staff who were always ready to Lean a hand. They were so nice and helpful. Food from Oceania was great..If you are sensitive to noise I advise you ask for a quieter side of the hotel as where I was, faced the road. The noise from traffic went a lot of the day and night with a loud speaker also on top of this. Otherwise great stay thankyou

Friendly staff, spacious room

Rooms cleanliness could be seriouly improved, to the standards advertised. We were in rooms 1105 and 1106. Occasionally roaches, and a lot of dust in the rear and underneath the beds. We had to address it to be fixed, but a tip was always subtly requested by housekeepers. Staff, extremely polite and always with a smile. But our taxis to the airport were organised by 2 senior Bell men. They gave us a promising 600 roopies for 2 vehicles each. When we boarded the vehicles, the booking was for another destination matching 600 roopies,not the Airport!!!! After arguing with the Uber drivers, we finally paid 2000 roupees for each taxis. Breakfast buffet: it is advertised as international. THAT IS A WRONG DESCRIPTION. MOSTLY indian food, even yogurts are local. The only international food were omelette and corn flakes. Breakfast clearly needs to be improved. But overall, the GM was extremely condescendant, briefed his staff to care for us above expectations. Location is very good too.

The breakfast is great