コナ カイ サンディエゴ (Kona Kai San Diego)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This property reminded me of an aging debutante who owns the family castle and reputation but cannot keep up with modern times…think Downton Abbey on a marina. From the reading room loft that you see when you walk into reception but the walls aren’t lined with old tomes; instead it’s just wall paper. The spa has limited, overpriced services- all co-ed. I heard someone say the bicycles you can rent aren’t well maintained and the restaurant, while it had good food, isn’t open on Sunday or Monday dinner. For the exceptional price, there was nothing exceptional except the location.

Pools were nice.. Staff was friendly and view were great!

Resort and staff were nice. Paying to park is annoying. I’m staying at your hotel why am I getting charged to park my car.

Enjoyed the service at check-in provided by Bino. After checking in, he help us with the location for our dinner plans . The following evening he provided suggestions for dining on Shelter Island. Service at breakfast was also excellent. Our valet at check in and check out was also excellent.

This place is great. Excellent and very clean. The fire pits with s’mores were fun.

If you are there midweek before June 1, plan for the advertised amenities to be closed. Unfortunately, I was unaware of this and so the adult pool did not have food and beverage service, and similar issues throughout my stay.

We had a wonder visit from the moment we step into the resort. The Front desk staff help out us out with checking in, they even waived the parking fee. The rooms were clean and very comfortable. the views of courtyard and boats were great to see. We had a wonderful time and can't wait to book another visit.

Great hotel - just clearly understaffed. Basic needs cant be met - like the front desk being able to answer the phone, or handoff door dash in under 20 minutes. Also, paying for a suite and being given a mobility suite where you cannot hang clothes up to not be on the floor or have 2 people in the bathroom because the shower cannot be contained should be an option at the price. The staff was gracious and the views are great. The bed was very comfortable

They charge $48 for overnight parking for each night on top of so many fees. The breakfast buffet was delicious though. The bonfires were great too.

The property is old and the front desk clerk was the worst very poor customer service.