Hampton Inn Boston/Peabody

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There was som remodeling going on…but still great stay! Staff was so friendly and checked on us a couple of times! The parking was great, room was clean, and yummy breakfast!

The hotel is under renovations and it does not tell you that anywhere before booking. The AC was effected because of this. The pool and public restrooms in the lobby were closed because of it. The lobby is torn up due to the renovations. The outside of the building was a mess due to the renovations. We got a nail in the tire of our rental car because of the outside work. But I do have to say that both Bryon and Mark were amazing! They went above and beyond for us. They did their absolute best under very trying circumstances to make our trip very comfortable!!! We truly appreciate all their effort and understanding and we cannot say enough about them. They have been dealing with these renovations since November and I feel sorry they are having to deal with these circumstances but they handled all the challenges like pros!!!! Thank you for all you did to make this stay comfortable and enjoyable!!!!

We were unable to use our reservation - losing a very much needed $500. We tried to cancel on the hotels.com app and could not. We needed that money for something else - have trying to cancel.

The property was having renovations. The carpets were dirty. The swimming pool was closed. Empty boxes were stacked all around the property.

Website did not mention renovations in progress. No pool and construction. However room was nice and clean

Even though they are under construction the staff was very attentive and we barely heard anything during the night.

Big rooms, newly renovated and clean! Lobby area, fitness and pool all under renovation as well as the breakfast room! Once finished it should be very nice! Reception staff were very friendly and helpful!

Under construction but still satisfactory

Everything was fine considering a renovation was going on. The front desk staff keep talking about amenities that were "awesome" but they didn't have them right now because of the reno. That was annoying.

Really bad experience, Hotel.com didn’t say that the hotel was under construction, there were no amenities, pool was closed, there was no lobby or a place to sit to have breakfast, the place looked very trashy… I wouldn’t trust Hotel.com for any future reservation.