ホテル コクシー (Hotel Koxie)

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New rooms

Pictures on hotels.com were not the correct advertisement for the room we got. I understand they are going through renovations but I felt like we were bamboozled. The room we had was janky - desk caving in, crown molding not tight, and much more. It was fine for one night but I just don’t like how we were led astray.

We loved the location, the convenience of having a kitchenette, the cleanliness, the price and the croissants.

The construction in the lobby and surrounding area was a complete surprise, as was the hotel name change. But, all in all, a pleasant stay…..

Great staff made the trip enjoyable. Love the ice machine and microwave provided.

Although the hotel is amidst a renovation, the rooms were very clean. The air conditioner was phenomenal, and the view- SPECTACULAR- especially for the price. Regardless of the area, I also felt very safe. I can't wait to see the finished product.

The hotel had a different name, making it confusing to find. It was also in the middle of being renovated, making it a mess. The pictures of the rooms were not at all similar to the room I walked into (no amenities, none of the features that were listed). There were no safety features in any of the rooms, no emergency exit guides or signs.

Still under decorations

I had a very disappointing experience at this hotel. The property is currently undergoing renovations, but this was not clearly disclosed. The photos shown on Expedia are very different from the actual room I received. The furniture was old, worn out, and not very clean. I was also surprised to find a portable air conditioner in the room, which is not something I would expect from a hotel of this type. It appeared that only the shower area had been recently renovated, while the rest of the room remained outdated. In addition, I was charged $15 for parking, which I was not expecting when I made the reservation. I spoke with the front desk about the discrepancy between the Expedia photos and the actual room. However, I was simply told that Expedia had not updated the photos and that the hotel offers both renovated and non-renovated room options. Had I known that the room would not match the photos shown online, I would not have booked this hotel. I feel that the listing was misleading, and I hope I can receive a refund or some form of compensation for this experience.

Very good experience :)