ホリデイ イン エクスプレス パタヤ セントラル by IHG (Holiday Inn Express Pattaya Central by IHG)

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Everything

Outstanding Location, right in the middle of everything. Great value for the price. Would definitely stay there again. The only thing I can criticize is ALL hotels should allow you to connect to NETFLIX and other streaming services. Other than that, it was great!

Everything

There should be more Halal Options in Breakfast.

This is a good place to stay for lots of activities and entertainment. Everything within 10 minutes.

As an IHG member, I have stayed at many IHG properties worldwide, but unfortunately, Holiday Inn Express Pattaya Central was by far the most disappointing. I understand this is an Express property, so I was not expecting luxury, but I did expect basic cleanliness and proper maintenance. The hotel urgently needs a complete renovation. The room had peeling paint, visible water damage, and looked poorly maintained. The bathroom was unacceptable, with mold in several areas, water stains on the mirror, and extremely poor shower pressure. It took far too long to take a proper shower because the water pressure was so weak. Housekeeping was the biggest disappointment. Despite requesting fresh bed sheets two or three times, they were never replaced. The desk had visible drink stains that remained throughout my stay, even after housekeeping serviced the room. The small rug was heavily stained and had an unpleasant odor. I also experienced issues that made me concerned about the cleanliness of the bedding. I have photographs documenting the condition of the room. The lobby was equally disappointing. The air conditioning was ineffective, there was an unpleasant smell, and the carpets looked dirty and poorly maintained. The only positive part of my stay was the front desk staff, who were polite and professional. I genuinely do not understand how this property meets IHG brand standards. As a loyal IHG member, this experience was extremely disappointing. I hope IHG investigates.

Just okay old buildings but room is okay

Really nice place to stay.

Food was great. Friendly staff. I enjoyed my time there very much.

I enjoyed my stay.