ホリデイ イン エクスプレス ブリストル シティ センター IHG ホテル (Holiday Inn Express Bristol City Centre by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

great stay but had no hot water as there was a problem with the boiler

Very friendly staff, from reception, bar and maids. Lovely breakfast, right across the road from train station and bus to and from airport. Will stay again

All ok. Functional and operational. Nothing special but VFM

A very good place near the station. We will stay there when we are back in Bristol.

Lovely staff, very kind and helpful. Great location next to station.

This place was terrible. There were no amenities available. Not even extra toilet paper, towels. They don’t refresh or clean your room. The AC was non existent. My aunt was moved 3 times due to problems with air conditioning which was never solved. The staff was rude and condescending to my family. They refused to process any kind of refund. When my aunt complained about the air con on the first day, they told her that they’ll refund her and she can go stay elsewhere. I booked this place for my father and his family members because they have medical needs for air conditioning. As a result my father and his sister suffered consequences of the heat including swollen feet, fatigue, headaches etc. they were not helpful in remedying any of their issues. They left me on hold for 30 minutes then refused to pick up the phone after. I will be calling corporate at a later date to get a refund. Do not waste your money staying here. It’s a disgusting place just like the staff.

Stayed here for one night with my special needs young daughter. The staff were all incredibly friendly and helpful. Had a relaxing night as the bed was comfortable and there was AC in the room. The room was clean and well kitted out with an iron and tea and coffee. However, the carpet was a little ropy and needs upgrading soon. Also, the bathroom had no working extractor fan so not good. Breakfast was OK - it was buffet style, warm and consistently topped up. Overall, an OK stay.

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Very noisy with each room having fire doors that slammed all night behind guests going to and from their rooms. No soundproofing from within the hotel, so could here people passing in the hallway. Little sleep had. There appeared to be what looked like cigarette ash in the shower, with the room also looking a bit dated and run down. On the plus side, very nice staff.

Hotel situated close to rail station and with good access to public transport around the city. City centre and harbourside both within easy walking distance. Hotel was clean and bed was comfortable. Air conditioning welcome addition on hot summer stay. Reception staff always pleasant and helpful. Complimentary breakfast had good range of cereals, pastries, and cooked items. Bar food hot and tasty when staying in for evening meal. Wi-fi included and tea/coffee making facilities in room. Be aware that as hotel on a busy main road, rooms can be a little noisy but did not affect my stay.