ヒルトン グランド バケーションズ クラブ オーシャン 22 マートル ビーチ (Hilton Grand Vacations Club Ocean 22 Myrtle Beach.)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Love it will stay again

I cannot say enough great things about my stay! The rooms were spotless and spacious. We enjoyed the pools and the beachfront access. The beach area near the hotel was not overly packed either. The staff were very friendly. We were so pleased that we added an extra night. I will always stay at Hilton now!

The best!

The all hotel was clean. Very nice place fresh room

Clean room

The property far exceeded my expectations

Our room was very clean and up to date. The staff was very pleasant and professional. I did not eat breakfast there but the store had a lot of options for us when we wanted a snack. The balcony's were clean including the chairs!!

When we arrived with all of our luggage, kids, and a wagon full of our belongings, we stood in the lobby for several minutes without being acknowledged. The front desk associate appeared focused on her computer and did not greet us or offer assistance right away, which wasn’t the best first impression. We also tried to extend our stay during our visit and were told that nothing could be done at the property level and that we would need to contact Hilton customer service directly. While we understand there may be limitations depending on how the reservation was booked, the interaction felt dismissive and not very helpful. The room itself was fine. It was located on the corner of the building and overlooked a construction site next door. While some guests may not have liked that view, we didn’t mind it and actually thought it was interesting to watch the crane and construction activity. We did have concerns about the pool. My husband felt like there was a residue on his skin after getting out of the water, and his sunglasses seemed to have a film left on them afterward. We’re not sure if it was related to the pool chemicals or something else, but it didn’t seem normal. Overall, the stay was okay, but the lack of customer service and our concerns about the pool left us disappointed.

When we arrived with all of our luggage, kids, and a wagon full of our belongings, we stood in the lobby for several minutes without being acknowledged. The front desk associate appeared focused on her computer and did not greet us or offer assistance right away, which wasn’t the best first impression. We also tried to extend our stay during our visit and were told that nothing could be done at the property level and that we would need to contact Hilton customer service directly. While we understand there may be limitations depending on how the reservation was booked, the interaction felt dismissive and not very helpful. The room itself was fine. It was located on the corner of the building and overlooked a construction site next door. While some guests may not have liked that view, we didn’t mind it and actually thought it was interesting to watch the crane and construction activity. We did have concerns about the pool. My husband felt like there was a residue on his skin after getting out of the water, and his sunglasses seemed to have a film left on them afterward. We’re not sure if it was related to the pool chemicals or something else, but it didn’t seem normal. Overall, the stay was okay, but the lack of customer service and our concerns about the pool left us disappointed.

Very clean and staff was nice