ホテル ラファエロ (Hotel Raffaello)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The property is convenient to the tram to get to the center.

Good experience

After booked, received checkin info you have to have Covid 19 positive result??? Have to re login frequently for the WiFi. Foot pedal for trash bin broken we have to lift the lid by hand. Shower drain cover rusty and does not pop up, we have to take it out so water can drain slowly. Room is not sound proof, I can hear everything from next room.

This hotel was ok. It stated a restaurant but only for dinner starting at 7:30 pm. There

Just on the outskirts of town

Ultra, spotlessly clean- and newly renovated. Everything very modern and perfect. Hospitable and friendly staff. Will stay again!

"I believe this hotel is underrated. With its exceptional cleanliness, great location, and outstanding service, it offers fantastic value for the price. This hotel is definitely one of the best and most affordable options available." offers fantastic value for the price. This hotel is definitely one of the best and most affordable options available."

The room was very basic. There was no coffee maker or cups or ice bucket or other amnesties except minibar. On the website it says “sound proof room” but you can hear train and traffic noise. The breakfast was good though. The hotel is listed as 4 star on hotels.com but it is literally a 2 star hotel.

Hotel Raffaello, Florence – Extremely Disappointing Experience! I had a very poor experience at Hotel Raffaello in Florence and would strongly advise against booking this hotel, especially for international tourists. Despite claiming to be a 4-star hotel, it felt more like a 1-2 star property at best. One of the biggest issues was their parking scam. They advertise that parking is included, but in reality, there is no guaranteed parking available or may be not there at all. I tried asking them a few times and hotel staff suggested it’s full all the time. I wasted over an hour trying to find paid parking nearby, which I had to pay for out of pocket, completely misleading and unacceptable. Additionally, there is no kettle or way to make hot water or coffee in the room. When I asked for hot water, I was told to go to the bar area, where they charged 1–2 euros for a single cup of hot water. No iron and no cabinets in the rooms. This is not the kind of service you'd expect from any decent hotel, let alone one claiming to be 4-star. Overall, this hotel felt like a complete scam , poor service, false advertising, and a frustrating experience from start to finish. I do not recommend this hotel to anyone, especially foreign travelers looking for comfort and honesty.

The rooms feel hot