ニルマラ ホテル (Nirmala Heritage Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I was unable to stay because the advert said it was 900 M from the Jimbaran beach .whereas the actual building was miles away on major road

I went to check in and the hotel cancelled my room and did not refund my money. I ended in another hotel paying last minute price. I had to call hotel.com for 1 hour to get the refund. It is ridiculous the lack of professionalism these days

First thing, this hotel is in located in the middle of nowhere. The only reason I picked it was because it was one of the few available hotels along a main road stretch leading to the GWK Park where a festival was being held. Although rooms are spacious, condition of the rooms were really bad. The bed had mites, the pillows were badly stained and the bathroom was horrible - mould and grime everywhere! The wooden door frame was rotting and the tiles looked prehistoric. Also, there’s absolutely NO WIFI in the rooms (only within the lobby area). Floor felt as if it had not been mopped or swept in a while. TV reception bad. The power of the whole building kept tripping too. No bike rentals nearby. Stayed here out of no choice really, and moved out to a different hotel after one night.

Ok...great price is the answer...

Lovely hotel, staff were so helpful and kind. Very clean and comfortable, would stay again. Location is not the best so be prepared to use taxis to get around but the comfort of our room madr up for it.

Very friendly staff. Price versus Quality very good. About 20 minutes walk to beach, however shuttle bus available twice a day .

Ok location and ok rooms. This is a budget hotel so don't expect all the frills. Breakfast is not included and the wifi only worked in the lobby, not the guest rooms which was a bit annoying since I needed to get work done.

upon booking it said breakfast was included in the price and front desk said that wasn't the case. Luckily enough we had a screen shot off my phone from the booking that said it and they granted it with no problem. the rooms are spacious but the bathrooms looked nothing like on the website and the tubs and shower curtains were disgusting. I guess you get what you pay for. there is lots of food spots within walking distance and there is a nice big store underneath for any of your needs.

When I reached , I was instantly escorted to my Suite . However the hot water wasn't working very well and also the Air Con. When i called in for service , my room service arrived immediately and checked the faults . After an hour time the Air Con was fixed , it couldn't have been any faster. The hot water indeed takes time and I was pretty much convinced by the logic why the hot water took so long. They empathized on the issue and kept doing checks if everything was OK. Excellent service. The Cafe was also nice with tasty food, a little expensive but all worth it . But please be advised, they have a very very limited menu. All in all, I'm definitely going there again.

Stayed for two nights in June and was very happy with our experience. Rooms are spacious, clean and very comfortable. The pool was very much enjoyed as well. Breakfast is lacking and when I requested hot water for tea in my room (they provide mugs and tea/coffee but no kettle) I had to walk down to reception to get it myself. It wasn't a problem, it just shows service is lacking a bit. Staff were friendly and its conveniently located beside a supermarket. Bike rentals in the area (the hotel will not assist with setting up any bike rentals so you have to walk to the nearest place or take a taxi) and a good starting point to explore from. We stayed here and explored Uluwatu and Binang beach by bike.