クエスト セント キルダ ロード (Quest St Kilda Road)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Big space in the rooms. We had some issues with the light in the room but the staff was very supportive and helped us to change to another room promptly. The service is good.

I recently stayed in a 1-bedroom apartment at Quest St Kilda for two weeks. On the positive side, the location is fantastic, and the room was clean. However, my stay was frustrating due to a lack of basic maintenance and dismissive customer service. I specifically booked my room type so that I would have in-room laundry facilities. Unfortunately, the dryer was broken. I reported this to the front desk on three or four separate occasions, but despite reassurances each time, nothing was done to fix the machine or offer a resolution during my entire stay. The plumbing was also incredibly inconsistent (I did not bring this up to the staff). The shower temperature constantly cycled between boiling and freezing, making showering a very unpleasant daily experience. Turning on another tap in the apartment guaranteed a temperature spike or drop, but the shower would also just cycle on its own regardless. Finally, a warning to anyone traveling for work who requires a tax receipt: if you book through Expedia they state that the hotel will provide the tax invoice at the end of your stay, but Quest claims Expedia has to issue it. To avoid getting caught in the middle, I brought this up early in my second week to get it resolved before leaving. I was told they needed to check with management. I followed up a few days later and was assured everything would be fine. Yet, at checkout, I was told they still needed to sort it out with management. Overall, good location but frustrating hotel

The room was spacious and very clean. Reception staff were fantastic and all other staff were always courteous and friendly. Would highly recommend this hotel to anyone.

Nice clean room, comfy bed, shower was good. Very friendly helpful staff. Slight delay with the check out experience, but nothing major.

Usual high standard with the most friendly helpful staff. Thank you.

Very nice place to stay for a couple of days. Easy to find an overnight parking

We stayed at Quest St Kilda for almost a week and it was a solid, no-frills option in a great location. The property is basic but clean, and the tram station is just a short walk away, making it easy to get around. The reception and cleaning staff were nice. While there aren't a lot of amenities, the small gym and laundry room was convenient for a longer stay like ours. The rooms aren't huge and can feel a little tight with two people, but for the location and the affordability compared to other options in the area, it's hard to complain. Overall, a decent and practical choice if you're after a clean, well-located base without the bells and whistles.

Staff were great the room was clean We enjoyed our stay

Overall great stay here, good location 2 tram stops right outside. Staff really helpful let us check in early and also janine helped me find my lost bracelet! There wasn’t much in the kitchen draws

I had a lovely stay here over Easter with my dog. Staff were super helpful and friendly. Really appreciate the pet-friendly service they offer.