メルキュール アヴィニョン ガール TGV (Mercure Avignon TGV Hotel et Spa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

7 min easy driving to the Avignon city center. Provided plenty of parking spot. The property is clean, luminous with relaxed atmosphere. Receptionist was very friendly. The room was crispy clean, nice bedding. AC worked really well. Only minus point was a room layout. We stayed in Classic room with 2 twin beds. The shower room section was not completely divided (toilet was separated). Only with a curtain. So that the sound and light bother someone stays in bed. Also the steam goes to the bed section. Even though we liked our stay here. Definitely we come back if we're here.

Beautiful property with a lot of lovely features, however Mercure needs to decide whether this is a hotel or a restaurant/bar. Two of three nights of our stay we were kept awake by partygoers below. The restaurant workers were quite unhelpful when we went down to complain in person and basically did nothing On a separate note, locking your AC at 25 c is unacceptable in a four star hotel. We spent more than 3 weeks travellling through France and this was only hotel who did that

The hotel is very modern, clean and well maintained. The staff is very helpful and friendly. They call for taxi service as well. The room was good size, clean, comfortable bed. The shower and sink area is separated from the room by a curtain, which is unusual, the toilet is separate. It is common for European hotels. The room has a balcony, kitchenette with dishes and a microwave as well as a fridge. The outstanding breakfast buffet was included. The restaurant Gustaves in the hotel is very famous in Avignon and of very high quality. We were happy with delicious lunches and dinners. The hotel is located walking distance from TGV station and 2 miles from downtown, with the relatable taxi service and Uber it is pleasant to stay in that pretty quiet area for a good sleep. Nice swimming pool.

The hotel is well maintained and staff are helpful. The environment is relaxing. However, for lunch we waited over an hour for our mains with no acknowledgement or reason given in a restaurant that was not busy. Our room had the distinct smell from the kitchen a few floors below.

Fresh food and staff was great

Staff very helpful particularly the manager who resolved an issue regarding my booking via Expedia staff asking fir his help.

Lovely hotel, really helpful staff. Bike friendly. Thanks so very much!

Ok

Modern and elegant

The service level of the staff was exceptional. Food was very tasty. Beautiful property. Rooms were quiet and even though my room was across from the elevator did not hear any noise. Bed and pillows were very comfortable. They only had a washing gel, unlike most hotels that have a variety of products. Disappointed that the outdoor pool was not open until noon on the day of check out. When I had asked at check in they confirmed it was closed with no date given to reopen. I would have appreciated a communication about it opening. Did not use the spa services.