ビー リブ エクスペリエンス コスタ パルマ (Be Live Experience Costa Palma)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Really great location, close to the beach and restaurants.

I was very disappointed with my stay. The first day the towels were not changed I tried to communicate with the hotel 7 times when I booked my stay with no answer. When I arrived I mentioned this to the receptionist and she could not care less. I found the reception staff to be unhelpfull and one in particular to be quite rude. However the staff in one of their other resorts La Carla were extremely helpful. I would highly recommend them before this place. Very unhappy and would not return

We will never endure another stay at this hotel. It is run down and dirty. The majority of the staff are unfriendly and not helpful at all. The beautiful pictures ain’t telling a truthful story. At breakfast they harass you to tell you that the kitchen closes at 10:30 as if it’s the clients fault. When you sit outside they bang the crockery and cutlery so bad closer to 10:30 making the breakfast experience completely horrible. They have no empathy for late comers. You snooze you lose… that’s the philosophy which we find extremely rude and unprofessional. Never will we stay there again!!!

The room was very clean and maintained daily. Breakfast buffet was well supplied with something for everyone. The front desk staff were friendly and helpful. My only complaint was that the balcony door was malfunctioning and very difficult to open. And an electrical outlet in the room, to the right of the television, was inoperative. I reported both of these problems but nothing was done in the remaining two days we were there. I would definitely return to this property as it was a nice stay.

Room was lovely over looking the beach, in a great location and the bus stop really close by. Overall a lovely little break, it could be a little noisy on a night when people were coming back in but that happens at most hotels. There wasn't any evening meals or entertainment but there is plenty to do nearby with bars and restaurants. A 20 minute bus ride to Palma, we had a great time and I would return.

All good

All good

Overall fairly average, staff were nice & helpful but the room was poor. Dirty mirrors, mould around air con unit and the room as a whole just felt tired

Staff gave another guest a key to my room. I’m a solo female so it was unsettling to have a man enter my room in the evening. Staff didn’t seem to care and only moved my room (to the only room they had left) when I refused to go back upstairs. The room left was coincidentally an upgrade which they’re now using as a means to state they took care of the situation.

It was a short 2 day stay to just check out the area. We found it to be very pleasant. The hotel was running very smoothly and efficient. Breakfast was very good with a variety of offerings from fruit to eggs, pancakes, breads, meats and cereals. The only detriment was the skimpy toilet paper which was very poor quality.