タム ホテル & スイーツ クアラルンプール (TAMU Hotel & Suites Kuala Lumpur)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Our room1717 are falling apart. Not fit for guest. Not well maintained.

Loved my stay in TAMU

Nice place great people

When i vist in this hotel I already paid my living charges before but they asked me to pay tourism tax which is $11 usd amd when i gave them my credit card their credit card machine did not gave the receipt and they said they did not charge it . And they tried 2 times from my credit card and the same process and then i gave them my another credit card still same problem, their credit card did not gave receipts and they said they did not charge it but when i saw my account balance my money was deducted 4 times , means their crime card machine charged $11 from my account 3 times and my another account one time . So total 4 times its showing that they charged $11 from my account which is total $44 but they said they did not charge it anything only my money is floating and i hve to call my bank . The same problem its was on their dinner buffet . I gave them my credit card for 2 persons and bill is $26 usd but when they put my credit card their machine did not gave the receipt and they said they did not charge it but when i saw my balance my money was deducted $26 by thier hotel but they said my money is only floating and they did not gave us food of buffet dinner. But in Malaysia when i went outside from their hotel i did not face any kind of this problem. My card was working and receipts came out outside when i did my shopping. So this hotel credit card machine hve big problems so when ever people so this hotel make sure give them cash . Otherwise u will face same problem .

I love the location of the hotel.

Arrived late @ 1am. Greet by staff and quick check in. Booked 1 bedroom suite because of the low price given in online. This was my 5-6th time visited here and always my choice if had business in kl.

Cleanliness very bad Room design too bad as the toilet door is facing the bed! Swimming pool is super dirty During peak hours, you need to wait atleast 45min for the lift!. Luckily the morning buffet breakfast is good, but you need to come early or else need to wait in long que for your table.

The bathroom door is broken and there's a lingering unpleasant smell in the room. The cleanliness is good.

perlu beritahu awal tentang tempahan kolam renang

Fast service, very friendly and clean room