ラマダ バイ ウィンダム アブダビ ダウンタウン (Ramada by Wyndham Abu Dhabi Downtown)

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Too dark rooms

I wanted to say it was a terrible stay but the front-desk were helpful and responsive to issues I raised. First, you walked into the room and were assaulted by stale cigarette smell which was in every soft surface including the pillows on the bed. Secondly, the room needed some TLC: a faulty A/C, snowy TV picture, peeling wallpaper and the light in the wardrobe would not switch off even when closed...and it was right next to the bed's headboard, so the light shone straight onto the pillow the whole night (thank goodness for sleep masks). The biggest issue was, I think the property needs to state that it hosts the "hottest club downtown" in the building as I was there for work and the music played all night until 3am - there was no sleeping. This is a party hotel.

Staff was good

The hotel has a 10th floor rooftop bar with ridiculously noisy music from 10pm to 3am which reverberated all the way down to my 7th floor room making sleep impossible. They don’t tell you about this when you check in .

Good service

Service and staff were excellent! Food options could have been better

I would like to share my thoughts about the hotel and the staff at Ramada Abu Dhabi Downtown, where I have stayed five times now. During my first stay, I was extremely unhappy due to the smell of smoke occasionally reaching the non-smoking rooms, which gave me a severe headache. However, I loved the location, so I decided to return. I have been quite impressed with the staff I encountered during my second visit and subsequent stays. They went above and beyond to address my concerns. I have a strong appreciation for this country and city, and I particularly enjoy the hotel’s location as well as the incredible manager and staff. Now, they truly feel like family when I visit. The hospitality here is exceptional, and everyone on the team is extremely friendly. I would like to extend my gratitude to Mr. Shehab, Mr. Abhinov, Mr. Trojan, Mr. Ajimon, Mr. Nuzair, and Mr. Kamal for their outstanding service.

Very good room and facilities The buffet breakfast was great and good value and attentive staff. I had a problem losing my phone and i cannot thank the young man on reception who was off shift when i booked out for the very caring way i was given assistance. A wonderful stay.

3 stars hotel ! Not 4 , with limited facilities

Conveniently located, staff couldn’t be more helpful and are a credit to Ramada. The room I was in had seen better days, a bit shabby and had several maintenance issues (toilet seat loose/broken, toilet flush stuck on, bedside lamp not working etc) all were relatively trivial so not worth the effort of reporting to staff, who I have no doubt would’ve taken care of them, but could have been better. Overall a decent budget hotel well located with extremely friendly staff.