サンダルズ ステイ ホテル (Sandals Stay Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Air conditioner is not cool

Nice hotel. Staff very helpful. Great breakfast. Lots of shops around, and restaurants.

Delicious breakfast everyday, tons of variety. Winmart across the street. So many great restaurants around. Lovely hotel.

Had an extremely early morning flight so I rented a room as a place to hangout, maybe freshen up before the flight. Property advertised 2 bars, one only sold a couple of items out of a vending machine, the second was closed most of the day, then when it did open, it charged for admission. Staff was openly hostile, I feel that it was because of my race. I was repeatedly asked to prove that I was staying there, and literally dozens of Asians walked through and not one was questioned. Hotel appearance was nice, bed felt like a rock.

Breakfast buffet is good, service is excellent, the pool needs to upgrade to my opinion because it is outdated.Hotel needs experienced masseurs,I didn’t have a good experience with it,so my wife ‘ve cancelled her appointment and she had a good massage somewhere else.

Stay Hotel is very nice and well located. The only down fall is the staff are not extremely fluent in English and being from the Caribbean with a thick accent it has been a bit or a challenge, however they are so friendly and patient trying to understand. The one thing about this hotel which I didn’t see in the description is that they keep your passports at check in it is common in certain parts of Asia by law. It was a big shock for us but for the most part the passports seemed to be in good hands. I would stay here again given the rooms and location.

Very good hotel friendly staff , clean hotel , location ok food ok , will come back again

Booked and paid for for two adults. We are one Asian one Aussie for this reason they demanded a marriage certificate before allowing entry, was told this is asked of every couple, also told room was booked for one person only. Both statements proven to be lies, desk staff totally in the wrong position. To be fair the rest of the hotel staff were excellent. This hotel has a long way to go before can claim to be an international destination. No attempt to make this guest feel welcome, even less for my partner.

Eeerything except one. Foods from this hotel are not enough tasty

We switched hotels from a different one. This was one of the only few available that night. The hotel was a bit shabby. Our bed was a hard slab, and the room was dirty. We complained and were upgraded to a nicer suite. The staff were excellent. We decided to explore the top floor but instead of a lounge and restaurant, we found a rubble strewn construction area. They should restrict access to that floor until it is renovated.