デゼンツァーノ レイク ビレッジ (Club Del Sole Desenzano Boutique Resort)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This resort was beautiful. Not what I had expected, so much better. The rooms are spacious, good size balcony and would also be ideal for a long term stay, equipped with kitchenette and plenty of storage. The resort features a huge pool area with ample seating. The lake is clean, no beach sand, but that does not take away from enjoying a day at the lake. Restaurant on site is good, breakfast buffett is excellent to start your day. We travelled into Town often for dinner and to enjoy the little Town of Garda, so much to do, lots of walking. Don't hesitate to rent a car, driving is easy and parking is not expensive. 4 days was perfect, although I would consider coming back for longer. This resort is also very dog and kid friendly for anyone looking for a family destination. It was also great for us as a couple.

Very clean apartment, nice lake view, peaceful and quiet. Kitchen had all the necessities , AC worked perfectly , wifi was fast. I had the Terrae Suite and it was cleaned daily. Luca from reception was nice, polite , professional and respectful . There is parking on site. Also, a bus station right in front of the hotel. Taxi to the train station in Desenzano was 12 Euros. Be aware that this is 10 min walking distance from Desenzano . We loved walking to Desenzano every day, but others may find it inconvenient. We caught the bus from San Anelli ( Porto ) station to Sirmione, Peschiera and Verona. I hope to return one day, especially when is warmer, so I can enjoy the beach . Thank you for the hospitality !

We had a great stay. Staff were very helpful, gave us every bit of information we needed for a stress free stay. We had a great view of the lake. It was all positive. Thank you so much

Everything was great.

Avoid this place – total scam. Nothing matches the photos or descriptions. Room: Paid for a balcony/sea-view in the main building but got dumped in an annex up a steep hill. Impossible with a pushchair, unsafe for kids, and noisy at night. Parking: Told not to use the top car park (even with toddlers) and forced to park in a muddy lot below. Cleaning: €30 per “clean” meant just changing sheets. Took 3 days to fix after complaints. Had to empty our own bins. Told that there are no fresh towels or toilet roll unless you pay for this clean. Services: No shuttle. It’s a 30-minute hike to Desenzano, not 15–20 mins. No room phone, staff don’t answer mobiles. In an emergency, you’d be stuck. WiFi: Cuts out at night, barely works in the day. Restaurant: Only pizza, stops serving at 8:30. They advertise lakeside dining that doesn’t exist.

We recently stayed at this property and were quite disappointed with the overall experience, especially given its 4-star rating. Upon arrival, we were surprised to find that our suite was located uphill in a separate set of buildings far from the main area. The property seems to have two distinct sections, and we were placed in the last one — which was incredibly confusing to access, especially with luggage. When we politely asked to change rooms, the staff was unhelpful and borderline rude, telling us it was not possible without any real explanation. Unfortunately, this lack of hospitality continued throughout our stay. We also asked for help arranging transportation from the hotel to the city, and again, the staff was dismissive and not helpful at all. That said, I must give credit where it’s due: the natural beauty of the surroundings is truly breathtaking. The views and peacefulness of the area are exceptional. Also, the staff at the restaurant were very kind and welcoming — a much-needed contrast to the rest of the service. However, for a 4-star hotel, we expected more. Our room wasn’t cleaned during the two nights we stayed, and basic standards of service were simply not met. It’s a shame, because the location has great potential, but unfortunately, the management and service fell far short.

It was a great stay , beautiful place , great view

Accommodation was great for what we needed, views from accommodation very beautiful. Staff in Reception very good and helpful. One of the main men in the restaurant obviously didnt like non Italian guests and made us feel uncomfortable and an inconvenience. Apart from that we had a great stay.

This property was perfectly located for us. Walking distance to town, on the lake edge and quiet. The views are amazing. The reception team were really helpful.

We had a good stay at this property, but didn't feel like it was a great value. We had minor issues in our room (the AC would stop working some nights and the sink was wobbly). We felt a little nickeled and dimed that there was a kitchen but no sponge and dish soap. Online it said there was a free shuttle into town, but it was 8 euros round trip. The view from the property was lovely and the breakfast was wonderful. We had good interactions with the staff and everyone was kind. Our room had plenty of space and we slept well.