アショカツリーリゾートアットタンガユダ、ウブド (Ashoka Tree Resort at Tanggayuda, Ubud)

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All-round we had a really lovely stay. The only drawback was that the pool didn’t seem maintained as well as we would have liked, so we avoided having a swim. This was a shame but otherwise we had a lovely stay, cared for really well by the staff, especially Eka who was warm and friendly and catered to our every needs with a smile. Thank you!

The staff and our room was nice but the hotel area need to improve. They need to clean upp and improve the restaurant. That was always things run out on the menu.

no recommendation. We were given a completely different room than the one we had booked. We said so right away and they spent 2 hours preparing the new one. Both the new room and the one we were given in the first place were full of mold. both on the ceilings, the walls and on the blinds next to the bathtub. The bathtub was filthy dirty and the whole bathroom smelled. The whole shower cabin was completely limescaled and dirty. The toilet was filthy dirty and the bathroom floor was greasy. The bed creaked so you couldn't sleep well and woke each other up every time you moved. There were stains on all the furniture, bedding, towels, etc. The location was super bad. very far from any town. We walked 2 km before there was a really good restaurant we dared to eat at, without getting Bali belly. We had booked 3 nights, but we chose the same evening we arrived to book a new place starting the next day, as we simply couldn't stand being there, due to the smell, lack of cleaning, location, etc.

Very nice property, great breakfast

Good stuff

We did not get the rooms we paid for. The hotel was dirty. Far from everything. Limited food options. Staff were very polite and friendly but I would not recommend staying there.

The hotel does not look like the photos they advertise. They do not offer housekeeping unless you call them directly and ask for something to be cleaned. The room we stayed in was very moldy and a lot of stains on the bedding. (They also warn you of additional fees for any stains or damages) We arrived after the check in time and they did not have pillowcases (6:30pm). We found more blood stains on the duvet and requested for it all to be changed. Thankfully they did it without a hassle. Although they changed it, the new ones had stains still. Red stains. The washroom curtains and window curtains were all stained with black mold. There was a smell in the room all day which I bet is from all of the mold. I would not recommend this place.

I liked my villa had a private pool

The inconvenience of the location meant we were catching 40 minute Gojek as the closest restaurant was a 45 minute walk. We only got our room serviced twice in 5 days and we had to ask for fresh towels each morning as they didn’t provide any when our room was cleaned. The bathroom had a natural smell of fescues which made it very unpleasant to shower. The breakfast however was absolutely beautiful

I visited this hotel with a group of friends in July of 2023. All of us had problems with our rooms. One person had a room that had a door that was unable to lock. All of us had MAJOR issues with the cleanliness of our rooms. Multiple rooms had mold on the ceilings and walls. My room had mold throughout the bathroom, including top to bottom on the curtain. The bedding was absolutely filthy and covered with stains. None of us had our rooms cleaned at any point throughout our stay. The refrigerator was dirty and water was never resupplied. The hotel was so terrible that we ended up leaving early. I travel a lot and have never seen a hotel that advertised with such deceptive photos that are in now way representative of the facilities condition. DO NOT STAY HERE