ザ グランド ホテル ブラックプール (Grand Hotel Blackpool)

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The window in the room couldnt be opened, so the room was quite hot. The window was dirty. Otherwise I liked the accommodation. There was nowhere to have a tea or coffee when I arrived and I couldn't check in until three o'clock

Nice clean hotel great large family room good clean leisure facilities

A friend and I stayed at this hotel for one Saturday night in August 2026. Due to several events ongoing in the town that day accommodation options were limited and we were required to pay £159 for one night on a room only basis. We specified upon booking that we required a twin bed room. The check in time is 3pm or after, however the check out time is 10am the following morning! This wasn’t a problem for us as we were booked on an early train but given the industry standard is usually 11am or 12 noon it’s worth bearing in mind. With regard to the check in I received several ‘urgent’ messages via Expedia from the hotel advising that I needed to check in online before arrival however the links they provided did not work. A direct message to the hotel regarding this went unanswered. I had previously stayed at this hotel when it was owned and ran by the Hilton group. On entering on this occasion it retained the Hilton facade albeit neglected. The receptionist was a pleasant man who advised that our double room was ready. When I advised that we had specifically requested a twin at the point of booking he stated that their records did not show this and although it was twin beds made up into a double they were unable to alter it back to the twin requested. He advised that the Hotel had not been a Hilton for over 8 years and it showed in the room which although adequate again looked neglected & the shower had very poor water pressure. Served its needs, overpriced & would not return.

Great very clean lovely hotel only the bed needs changing it’s very noisy I always book this hotel big place for car parking will be back again thank you

I always stop at the grand hotel best place ever and good price

We were placed on different floors from our children, despite calling ahead and specifically requesting to be accommodated on the same floor. It appears this is a common issue, as I met several families experiencing the same situation. This raises serious safeguarding concerns, as children should not be separated from their parents in a hotel setting.

It was brilliant room spacious for family of 6. With options of single sofa beds and bunk bed. Clean bathroom. Beautiful Lounge. We were late for swimming session though. Breakfast was yummy too .staff was very polite and helpful.

Parking is £7 for overnight guests staff was friendly room was nice but dated and spacious windows needed cleaning not very clear to see sea view room the cleaning in the room was missed behind headboard floor cereal crumbs were present cleaning team need to be more protective. Breakfast was nice and Hotel surrounding area, we're very nice and welcoming and bar area.

The first room we were given was terrible. It smelt of smoke and was desperately needing a paint and deep clean. We asked to change rooms and although it smelt better it still needed a thorough clean. There was thick dust on pictures and on the luggage holder. There was a stain on the mattress protector, the bottom of the bath was all rusty, it clearly needs replacing. The plug sockets weren’t accessible(inside a cupboard. Generally needed a deep clean everywhere. This hotel was definitely not value for money at £260 for 2 nights. I will be complaining and I will be expecting a refund. I would have booked somewhere else but it was the airshow and I couldn’t find alternative accommodation, I was with my son too so it was very inconvenient to try and sort alternative accommodation.

It was ok. Room cleanliness needs looking at fridge had old drinks in it, kids bedding was dirty. Walls had dirty sticky marks on with hair hanging off. At bar glasses had lipstick marks, nowty bar staff (female) everything seemed to be a problem to help.