ハイアット リージェンシー ジョグジャカルタ (Hyatt Regency Yogyakarta)

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I booked this stay for my parents and they had a wonderful times. My dad is in wheelchair and my sister forgot to tell the front desk during check in, but was able to get different room with shower access instead of bathtub. That was wonderful that they were able to do that. Overall the staff are always friendly and the hotel is always clean. I would definitely recommend staying here.

Very nice hotel with splendid garden view and great breakfast.I will come to stay at this hotel again. Thanks to Amanda to give me a lot of help. Thanks to Chef for the Tomahawk special which is at the incredible level. I can say this western style restaurant can be ranked the highest level in such an eastern country.

Great property and staff. Highly recommend.

Love staying at the Hyatt. The staff are friendly. The room is clean. Family friendly and breakfast is so good. They have variety of food. Traditional Indonesian breakfast and Western food as well. The location is amazing. Away from the busy city. Definitely recommended.

it is 5 start service

From arrival to departure the staff at Hyatt regency are all very attentive and helpful. Clean and fun property tucked away in Yogyakarta

Poor. I don’t usually write reviews, I booked this hotel as I have stayed in Hyatt’s around the world, this is by far the worst. Staff poorly trained, trying to order room service on the phone was impossible as they didn’t understand. The pool was dirty. Staff more concerned with the Ramadan buffet guests who are not staying at the hotel rather than their actual guests. Alcohol is also an issue here, we asked for a bottle of wine to take to our room and we were present with it in a black bag like it was contraband!! Serve alcohol or don’t, but don’t make western guests feel guilty for ordering something on the menu. Finally the rooms are poor, clearly not upgraded since the 80’s, there is however a refurbishment program underway which is long overdue.

The rooms were excellent / clean. Staff very courteaus Hotel is beautifull

Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city.

Quite love the staff very friendly.