ルネッサンス ロサンゼルス エアポート ホテル (Renaissance Los Angeles Airport Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Good location. Quiet given how close it is to the airport.

Quiet. Convenient to airport. Only trouble we had was getting a shuttle to the hotel in the morning. The wait was long. There was no “line” so people that arrived after got into the shuttle before us, making us getting an Uber in the end.

The room was ok but AC didn’t seem to be working.

Great

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The property was as described. The room was as advertised. Everything was clean and tidy. Parking was available on site which was excellent as we rented a car from the airport which was super close by. Be aware that you could also rent a car on site from Drive !

I like all in hotel

If self parking. You need to let the front desk know then and there if not your nickname have to pay to get out of garage

So my stay started off bad had to change rooms 3x but the staff was extremely helpful and patient with my needs. The restaurant in the hotel is absolutely delicious as well. I would absolutely stay here again.

My husband is disabled, and we have a valid handicap placard. Unfortunately, the accessible parking spaces in the garage were consistently full, often occupied by vehicles that did not display a disabled placard or handicap license plate. We were told the parking garage had security, but during our stay we never saw anyone enforcing the handicap parking. After checking in, we discovered our room had not been properly cleaned. To make matters worse, the shower drain was backed up. Rather than offering to move us to another room, the hotel sent maintenance to try to fix the issue while we waited. We also experienced technical problems with the TV. It took nearly two hours and a call with the hotel’s IT department before we were finally able to connect to the Wi-Fi and use our streaming devices. Overall, the stay was very disappointing. Being next to the airport was convenient, but the hotel also had several unexpected fees that were not clearly disclosed until check-in. Between the lack of accessible parking enforcement, the unclean room, maintenance issues, and technical problems, this was not the experience we expected and I would not choose to stay here again.