ザ タマン アユ (The Taman Ayu)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

this is an old tired property. The rooms need to be completely renovated. The beds are horrible. The pillows are disgusting. The bathroom facilities are absolutely horrible. However, the gardens are nice outside the rooms. The swimming pool is very nice and the staff is very friendly and helpful.

The hotel staff were very nice, friendly and warm. The hotel's gardens were also beautiful, but unfortunately, our villa was very old, dirty and untidy. The room was full of a mouldy smell, so bad that I couldn't breathe. So we informed the hotel, explained the situation, and requested a room change. They moved us to the next villa, 928 from 929, which was all the same. So, we didn't have any other option but to stay there for ten days. The furniture was very narrow and of very old quality. The kitchen sink was so dirty and old that even looking at it would make someone vomit, and dirty water was rising from the pipeline below on its own. And the two bathrooms were very dirty and of poor quality. Every tap and shower head was rusty, and every corner of the bathroom had years of garbage and dirt. I felt very uncomfortable taking a shower in this bathroom every day. We stayed in this villa for a total of ten days, but the hotel housekeeping did not change any bed sheets, clean towels or bathroom mats once during these ten days. The hotel authorities fail to provide any comfort or luxury here for such a high price. Such a waste of our money. I would never recommend this place to anyone. I have all the images available if you want to see them. You will feel very disgusted. The portal should include an image upload option to showcase and explain the experience.

Not enough dinning or bar options

Very nice stay although we never got the room we booked, they did give us a family room which was big bedroom upstairs, but no tv in lounge area downstairs,so it was a bit much up and down the stairs being pensioners. So they gave us a standard room a lot smaller than the one we booked, However it was a nice stay good location and nice grounds bit dated but clean.

excellent location for bars and restaurants… club. pool is nice . hopefully they can upgrade their rooms and bathrooms wifi in and out a lot

The hotel was very “chill” with many long term guests. The room/bed was excellent but washrooms needed to be gutted and renovated. But great for the money!

The staff are very helpful, I enjoyed the stay

Very friendly and helpful staff

Nice pool, quiet, and good location

Bathroom need cover for shower…