ホテル デュ ルーブル (Hotel du Louvre)

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Free breakfast promise was misrepresented. Hotel refused to provide free breakfast. There were no towels in the room. It took multiple requests and 5 hours of waiting to get a towel. The receptionist was rude and said she was busy with paperwork and she didn’t have time to find a towel for. She told me to wait and do not bother her. Glass window was missing, the room could have been easily accessed from a balcony on the second floor, so it felt like sleeping on the street at tonight with all street noise and complete lack of security. The hotel is my absolute worst experience. I would have given it a negative rating, but the lowest option is 1.

I arrived at this 'Hotel' and promptly discovered there was confusion at my booking. I showed my receipts and eventually my booking was confirmed. I was also made to pay an amount of 'tax', which had to be paid in cash. I asked why was this not made clear when I made the booking-no answer given. My booking stated a complimentary breakfast was included with the tariff however at the hotel I was told that I had to pay for breakfast...??? The hotel was dirty: dirty linen, dirty towels, lights with no globes in them, remote control with no batteries...I appreciate the accommodation was fairly inexpensive...but the hotel was poor.

The hotel is not the most cleaned, no room service, no hot water, very old towels, very old bed sheets! A whole week stay showering with cold water! But, it was good for the price!

The price is attractive,single room is sufficient for one or a couple.Facilities and transportation are easy except if the room is on side of the street ,it 's little bit noesy.

The only thing was the location other than that nothing. Also, the booking should including breakfast and there was no breakfast.

Location is good, but everything else is not.

This hotel is good only for local travelers. Business travelers in d area but not for tourist from other countries. Far frolm historical places. It is close to market which you will be scared to go if u are not from the area.

It sucks....

This place is a nightmare. My wife and I had terrible experience in this Hotel. I would suggest hotel.com to remove this hotel from their listing as i trusted this site and depended on it. We went to the room and started coughing as it was damp and humid and dirty. The blankets gave us itch all over the body and could not sleep, woke up sneezing and coughing. My wife had red marks all over the body. We had to go to reception 4 times to get towel, soap and toilet paper as there was none or used. The reception guy does not know manner and such an idiot. AVOID this place at any cost EVEN IF YOU GET IT FREE.

Let me preface this by saying that I grew up in Ethiopia, and have stayed in a million hotels of different standards. This is the first time I have ever found it necessary to warn anyone against staying somewhere. I arrived and the first two things you are hit with are both stupid. One is you are unreasonably required to actually print your receipt to stay at the hotel, which I then had to go find an internet cafe to do, because apparently it is still 10 years ago at Hotel du Louvre. Then there was an unadvertised extra charge of 40DH a night, which made the price suddenly comparable to slightly better hotels in the area. While the staff was not unfriendly at all, they were generally far from accommodating. The WiFi is basically in name only, as it really only ever works in the lobby. The rooms were not baaadd (though definitely not up to date if that matters to you), and the location was pretty standard comparatively to what else is downtown, conveniently placed, but not quiet if that's what you are after (which didn't bother me). All said and done though, while this looks a little better for the pocket, definitely spend the literally few extra bucks to stay somewhere better.