ザ・リッツ・カールトン カイロ, カイロ (The Nile Ritz-Carlton, Cairo)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The staff was all very nice and helpful, very friendly. Beautiful property and convenient location

Everything was great overall, but the smoking policy definitely needs stricter enforcement.

Amazing staff, very helpful !!

Fantastic stay at a beautiful hotel with a nice pool and shops and restaurants. Renovated and very clean rooms and common areas. The lounge staff were so kind and hospitable that they made us feel at home. Will definitely stay there next time in Cairo!

Rooms were clean

Beds v bad

Excellent service as you would expect, spacious rooms and comfortable surroundings. Excellent value for money, furnishings in the room a little dated but beds were comfortable and room was clean.

One of the restaurants was closed due to renovations. Disappointed. Not a lot of restaurants in the area. We used uber, worked great.

On the night of our arrival the hotel was hosting a major wedding that went on until 2am. They put us on the side of the wedding with extremely load music. By 1am we’d had enough but reception wasn’t answer the phone so I had to march down and demand a room change. If they had told me in advance of the wedding I would have changed hotels. No apologies or attempt to recover this poor service. After I wrote an email of complaint they eventually offered me the equipment of 20% the cost of the night in Bonvoy points. I’m rejecting this offer and taking it up with Marriot International.

Staff excellent perhaps better than any hotel I have stayed at worldwide