スタジオ M ホテル シンガポール (Studio M Hotel)

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認定サステナブルパートナー

Studio M has been my favorite place to stay for many years but in the past few years the hotel has changed a lot the building is not been well maintained is getting old the rooms are outdated the amenities are basic no water bottles in The room before the hotel give you 2 bottles of water every day but I think the worst part is the front desk staff costumer service in my opinion is horrible. I did the online check in 24 hours prior to my arrival I did scan my passport picture and everything required upon my arrival the following day around 7 pm I still had to be in a line for check in for 1 hour . There was only one person working because the second person at the front desk was more interested in eating potato chips than taking care of people . I feel was very rude and unprofessional to be eating at the front desk

As many other reviewers have said, check-in was chaotic. Despite their only being one other customer in front of us and two staff members on duty, we were waiting about 15 minutes for them to check us in, staff then made us use our own mobile phone and scan a QR code on the reception desk to fill in an online form. When this form inevitably didn’t work, the staff member tried to fill it in for us, and then gave up as well is issuing us with our room key despite the check-in process seemingly not have been completed as the form failed to work for the staff member. Overall the room was clean and there was plenty of storage space however throughout our whole day the room felt damp as if there was some issue with the humidity control within the building. The location of the hotel was also not ideal being some distance from the nearest station, although the hotel was quiet as was the area in which it was located.

Great location. Pretty good value hotel. Lousy service.

Nice hotel. Great location. Everything you need.

It was good but the bathrooms were small. There were also a few things that were falling apart like the lock in the bathroom and the side of the pull out bed

Nil

The room is not so clean, the black out curtain is not by motor, so is quite difficult to close. I gave it I stand on the table to close it.

Great room and location near the river. 2km walk to Merlion

3 of us stayed for 3 nights. Good value for money in a good location. Very handy to great cafes and restaurants. We were also lucky to see otters in the wild not too far from the hotel. Staff were friendly. The pool was fantastic, clean and well maintained and we used it every day. There were fresh swimming towels provided by the pool. Our room was very quiet, we did not hear any noise from outside or in the hallway. Our beds were comfortable. They allowed us a late check out for a small cost as we had a late departing flight, this was super helpful. Only downfalls was that our room only had enough towels, cups etc for 2 people, also Every day our key cards stopped working which meant a trip back to reception to reset at least once a day which was irritating.

Breakfast buffet provided variety and everything was correct temp and very good.