アロフト タンパ ダウンタウン (Aloft by Marriott Tampa Downtown)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The staff was amazing, but the room we got has the bed cloths were dirty, the AC was not working and the towels smelled bad.as soon as we reported the staff contacted the manager and gave us a new clean room.

The stay was ok due to the air conditioning in all the balconies not working prior to my arrival which resulted in a change in rooms. I was looking forward to a balcony stay and I booked the room 6 months in advance to have that convenience. I do understand that it was out of the hotel's control but because there was a very large conference being held at the convention center, there was no rooms conducive to me exchanging hotels or paying at least $500 more dollars. The staff was very accommodating and attentive to my questions.

Great location. Room was clean and the staff was super helpful.

Beautiful property, and great staff!

Excellent stay! Clean, protective, and private. The only issue was that the closest parking lot is a block away and that valet parking is extremely expensive.

Staff at the front desk was really helpful. Everybody was super amazing.

Make sure you see Gabi at the bar. Great drinks and wonderful service.

Beware. When we arrived late at night, the hotel had already checked someone else into the room reserved under my name. No one informed us of any issue at check-in. When I tried to enter the room, the door wouldn't open because the security latch was engaged from inside. Thankfully, I was with my husband. At the front desk, the clerk showed little concern and casually explained that someone with the same last name had been checked in under my reservation. I repeatedly told him that I didn't know that person, but he remained focused on trying to unlock the room instead of addressing the obvious safety issue. Even after I kept saying someone was inside, he seemed to ignore my concerns and discussed the situation with maintenance. We were then sent back to the room, where the maintenance employee knocked, and the person inside answered. The entire situation was alarming. Had I been alone, I could have unknowingly walked into an occupied room, creating a potentially dangerous situation. I requested a full refund and left immediately. The next day, the manager called and referred to the incident as a "minor hiccup." A guest being assigned an occupied room is not a minor mistake—it's a serious safety concern. The lack of urgency, accountability, and professionalism made this an unacceptable experience.

Great place. Convenient, clean, nice staff and helpfull

Close to downtown Tampa and lots of breakfast/brunch places.