ホリデイ イン インディアナポリス ダウンタウン IHG ホテル (Holiday Inn Indianapolis Downtown by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We had a poor experience here. When we checked in we were notified that the water was going to be turned off for maintenance the following morning for a few hours. The water was off from around 9 am and was still off at 5 pm when we returned later that day. In addition to this, when the water was turned back on, it was cold. There were also no accommodations for this inconvenience like bottled water. I wish we would’ve been sent an email about this instead of being notified as I was checking in. There were also questionable stains on the carpet next to the bed that seemed to resemble bodily fluid.

The hotel overall cleanliness and upkeep could definitely be improved. Unfortunately, the hallways were also very noisy, with guests frequently talking loudly and making a lot of noise late into the evening. This made it difficult to relax and get a good night's sleep.

Nice and close to Everwise Amphitheater.

The bed was too soft - very uncomfortable

The person that was trying to check us in was having a problem with Travelocity check-in. She answered the phone in the middle of my check-in with someone about where to eat for almost 10min. I had to ask another employee to complete my check-in. From start to finish it took around 30min to finally get it all done. Training issues!

Property was nearby restaurants and convention center

Clean room. Fresh towels daily. Parking in self part is $25/day.

parking was $25 nightly!

We arrived an hour after our check in and were given our room keys, when we got to our room, the beds were not made and carpet was dirty. 2 hours past our check out time we had clean sheets. Pictures also showed a hot tub, clearly an old picture because we found it filled with concrete. Breakfast was also a crazy deal, we got down there around 9:20 and just about everything was gone and they were not refilling even though breakfast didn’t end until 10. I have to say we will pick a different place to stay next time we are in Indy.

On a good note, the front of house staff was very professional, and quick. The facility was rundown and did not feel or smell clean. The hallways and elevators were so hot! The worst part was my room... it was not clean, the shower had hair in it unfolded towels and the shower curtain was filthy, green snot and soap scum (I hope it was soap) on it. The shower head leaked down the wall while in use, and it was obvious there was a leak when it was not in use, wall swollen and discolored.