ホテル ベスト オーロ オガル (Hotel Best Auto Hogar)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We actually had two rooms - unexpectedly but wonderfully. Staff were very friendly and helpful. We ate the restaurant off the lobby and the food was wonderful - we couldn’t finish our plates!

The staff were lovely, our room was super clean and spacious. Very convenient location as well.

Air conditioning is terrible. Only brings room down a few degrees from outside temperature. Elevator is so small you can’t put two people in with luggage. States 400kg but 200 kg combined weight with my wife set the alarm off so we had to ride it one person at a time. Website said pool. It’s a hot tub that cost 10 euros a day to use

クルーズの後泊に利用だったのでロケーションは便利で良かったです。ブロック内に地下鉄の駅があり、観光の利便性は良かったですが、地域はあまり良くはありませんので、注意は必要です。ホテルへの到着が午前10時頃だったのですが、20ユーロを支払いすぐにチェックインすることができました。フロントの対応は良かったです。部屋は、スペースも有り、清潔でした。シャワーは良かったのですが、洗面所の水の出が悪く不便でした。クーラーの効きは問題なかったです。

The room was clean, the balcony was a lot of fun to sit on and watch people, hear the sounds, and feel the breeze. The only problem I had was the air conditioning was not that good.

Great Location, Renovated Property, Great Room Price, Nice Breakfast Buffet.

Is 1 min from Metro station and 5 min from port and centre ville.

Air-conditioning didn't work, therefore room was hot and noisy from the street below. The staff was apologetic and did provide a fantastic which helped.

No electricity until 12am and staff were very unhelpful and refused to offer a refund if we moved hotels because we booked through Expedia. Electricity returned but the A/C was very poor and not sufficient to make the room comfortable- many other guests were also complaining about the quality of the A/C

The hotel was well located near the metro and many places to eat. The room was a good size with a fridge, coffee making facilities and good air conditioning. Parking was tight, but there were plenty of spaces. I was not warned that the Tour de France would stop me getting to the parking for 4 hours. The first day we had breakfast it was charged to my card in £ (they didn't ask or tell me), so 2 breakfasts cost me over 26€ instead of 24€. When I realised that I had forgotten a cable for my computer, the receptionist tried to find one to lend me (couldn't because it was an old type), so suggested a shop where I might get one. I got a cable - disaster averted. On the day we left, the bigger lift had stopped working. The smaller one was labelled as suitable for 5 people, but if 3 slim people got in an alarm sounded. We had to make 3 trips (1 person +an item of luggage) to get down from floor 7. Check in and departure were efficient. So some good and some bad experiences.